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Kohl's

Full-Time Loss Prevention Service Specialist

Milwaukee, WI

Hourly rate based on experience, minimum starting rate of $14.50

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in "Center Core". The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.

ACCOUNTABILITIES

PRIMARY RESPONSIBILITIES

  • Works to promote customer service in the store by implementing the Kohl's "Smile and Say Hi" initiatives and helping customers with their needs

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  • Assists in implementing loss prevention strategy
  • Promote a neat and clean store appearance at the entrance
  • Conducts associate package checks
  • Works in "Center Core" or at entrances to deter theft and provide customer service

  • OTHER DUTIES
    • Will NOT make shoplifting apprehensions
    • May assist the loss prevention associates, as necessary
    • Conducts building and physical security inspections to minimize exposure to loss
    • Promotes a safe environment for associates and customers and responds to emergency situations

    QUALIFICATIONS

    REQUIRED
    • Maintains attendance according to Kohl's standards
    • Strong communication and interpersonal skills. Works well with fellow associates, supervisors and customers
    • Maintains high ethical standards and adheres to Kohl's policies and procedures
    • Maintains standards of appearance by following the required Kohl's dress code
    • Ability to participate in physical activities, including walking, lifting and climbing on a regular basis

    PREFERRED
    • Experience in a customer service environment
    • Prior experience in retail loss prevention, security or law enforcement preferred

    Pay Starts At: $14.50

    Client-provided location(s): Milwaukee, WI, USA
    Job ID: kohls-10486_KLHKUSR347619
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Long-Term Disability
      • HSA
      • On-Site Gym
      • Pet Insurance
      • Short-Term Disability
      • FSA
      • HSA With Employer Contribution
      • Mental Health Benefits
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • On-site/Nearby Childcare
      • Fertility Benefits
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • On-Site Cafeteria
      • Company Outings
      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
    • Financial and Retirement

      • 401(K) With Company Matching
      • Relocation Assistance
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Associate or Rotational Training Program
      • Tuition Reimbursement
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Promote From Within
      • Shadowing Opportunities
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

    Hear directly from employees about what it is like to work at Kohl's.