Full-Time FILA Outlet Sales Supervisor

Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . delivering best in class merchandise presentations? Do you enjoy . . . being a knowledgeable product expert?

ACCOUNTABILITIES

EXECUTES WORKLOAD AND DISTRIBUTES TASKS TO SUPPORT THE CUSTOMER EXPERIENCE

  • Merchandises fixtures according to presentation guidelines
  • Executes and maintains store visual presentation standards
  • Assist in freight processing/receiving operations in accordance with Kohl's best practices
  • Maintains store pricing/signage in accordance with guidelines
  • Follows Kohl's best practices and participates in Kohl's programs
  • Replenishes sales floor following capacity and sizing guidelines
MODELS A CUSTOMER FIRST APPROACH TO DRIVE SALES
  • Delivers the highest level of customer service through effective problem solving
  • Accurately and efficiently processes customers' requests and transactions
  • Engages with customers to identify specific needs
SUPPORTS STORE OPERATIONS TO DRIVE THE BUSINESS
  • Maintains all back-stock areas according to best practices
  • Conducts prices changes, call backs, transfers and inventory tasks
  • Maintains fitting room, sales floor and work areas to Kohl's standards
  • Implements product protection and loss prevention programs
  • May be required to execute store opening/closing/overnight procedures on a regular basis as a key holder
  • Completes other duties as assigned, which may include, but are not limited to: fitting room, housekeeping duties, stock room organization and other tasks as assigned
  • Assists customers with selection of appropriate merchandise
TRAINS ASSOCIATES TO MAXIMIZE PERFORMANCE
  • Provides timely feedback on sales floor operations to Outlet Store Manager
  • Trains sales associates on selling floor operations and best practices
QUALIFICATIONS

REQUIRED
  • Effective verbal and written communication skills
  • Ability to work as part of a team and interact effectively with others
  • Basic math and reading skills, legible handwriting and attention to detail
  • Basic computer skills
  • Adherence to Kohl's policies and procedures
  • Regular attendance is required
  • 18 years of age or older
PREFERRED
  • Prior experience in sales, customer service or other similar work with the public
  • Prior experience working with a team
SPECIAL REQUIREMENTS
  • Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
  • Ability to lift 50 pounds on an occasional frequent basis - greater than 50 pounds = one associate per 50 pounds


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