Sales Performance Coach

    • Clearwater, FL


KnowBe4, Inc. is a high growth information security company. We are the world’s largest provider of new-school security awareness training and simulated phishing. KnowBe4 was created to help organizations manage the ongoing problem of social engineering. Tens of thousands of organizations worldwide use KnowBe4’s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.

We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last five years. We have also had 27 record-setting quarters in a row

The Sales Performance Coach is responsible for the coaching and performance development of sales reps


  • Listen in on demo phone calls
  • Create coaching plans for those reps who need help
  • Coach, roleplay and drill with sales reps
  • Help sales reps identify where they may be falling down with a sale or in sales and help them strengthen it
  • Set up regular drilling with the teams in their area
  • Monitor sales rep statistics for any red flags that could be affecting their sales and helping them turn it around
  • Inspect pipelines and accounts for any errors in handling customers and coaching them to improvement

Minimum Qualifications:

  • 2 years experience in outbound B2B sales. Cold calling experience a plus
  • 1 year experience in coaching or quality control type position
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent listening skills
  • Ability to find the root cause of a why a sales rep may be struggling
  • Strong statistical analysis skills
  • Strong skills in working with people
  • Strong skills in developing plans and drills to help sales reps
  • Strong overall sales knowledge (closing, prospecting, etc)

Note: An applicant assessment, background check and drug test may be part of your hiring procedure.

No recruitment agencies, please.

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