KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4’s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.
We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last five years.
The Channel Account Manager is responsible for aiding in identifying, developing, and expanding relationships onboarding new partners, developing relationships and growing revenue.
Duties:
- Ensure channel partners are enabled and engaged in selling and deploying KnowBe4 with their clients, in order to maximize revenue yield per partner
- Work with strategic accounts and help them develop a marketing plan with clear objectives, for our mutual success
- Understand the organizational structure of strategic accounts
- Meet/exceed revenue objectives
- Proactively provide partner feedback that can be utilized for future product enhancements and product development
- Add new customers & resellers within territory
- Build company credibility, brand value, and trust with your partners and their prospective customers
- Gain knowledge, insight and understanding from key decision-makers regarding customer needs and challenges
- Self-manage the number of partners and customers in your pipeline in order to meet or exceed monthly sales volume requirements
- Participate in sales and channel development strategies to assist the company in optimizing information related to the industry and customer needs
- Maintain accurate records and notes in the organization’s CRM, Salesforce, its records of opportunities and contacts while providing routine communication about KnowBe4 products, programs, offers, and promotions
- Quarterly Face to face visitation for Strategic National Partner base across both Australia and NZ
Minimum Qualifications:
- Higher School Certificate
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- 3-5 years of Channel sales experience,(exceeding quota on a consistent basis), National Channel Sales and Partner Management Preferred.
- 2 plus years SaaS sales experience preferred
- Experience with Salesforce preferred
- Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
- Excellent verbal and written communications
- Excellent time and priority management and organization skills
- Strong collaborative and teamwork skills
- Strong analytical, strategic mindset, and negotiation skills
- Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
- Strong interpersonal skills
- Strategic planning skills
- Passionate about business and willing to go the extra mile
- Excellent presentation skills
- Track record in managing National/International and/or strategic account relationships
- Strong ability to build rapport via all mediums, including face to face
Note: An applicant assessment and background check may be part of your hiring procedure.
No recruitment agencies, please.