Showroom Operations Associate

We are seeking a highly motivated, organized, and detail-oriented Showroom Operations Associate to join Knot Standard and spearhead our fast and reliable growth in our San Francisco market in Jackson Square.

The Showroom Operations Associate will not only provide direct support to the Style Advisors at Knot Standard San Francisco, but have the opportunity to join a company that is global, fast growing, and places great value on employee innovations that make the customer experience exciting and enjoyable. You will be working with 5+ Bespoke Style Advisors and overseeing the day-to-day instruction of our intern(s).

Knot Standard is a luxury custom menswear company with one goal; to consistently offer premium service, selection combined with tradition and classic tailoring, for our client and his personal stylist to create the lifestyle he desires. To date, we operate 8 appointment-only showrooms in New York, Chicago, D.C., Houston, Austin, Dallas, San Francisco, and Los Angeles. Coupling high-touch client experience and strong product knowledge, Knot Standard is redefining the apparel industry.

THE OPPORTUNITY

You will make an impact by:

  • Handling all day-to-day business operations of the San Francisco Showroom
  • Opening and closing the San Francisco showroom (unless Style Advisors have an appointment before or after business hours, where they will be responsible for opening and closing of the San Francisco showroom)
  • Managing overall showroom operations, inclusive but not limited to supply orders, visuals, shipping, and receiving alterations, event prep, and stock organization
  • Handling product management of shipping and receiving
  • Ensuring all garments are tagged, labeled, steamed, and organized for fitting
  • Maintaining Monthly showroom expense report
  • Executing successful events
  • Coordinating, scheduling, and logistics within daily calendar of the Bespoke Style Advisors client appointments & fittings
  • Assisting Style Advisors with reset checklist before, during, and after appointments
  • Transporting, communicating alterations, and maintaining deadlines to local tailor & Style Advisors
  • Tracking inventory from logistics & local tailor
  • Communicating and resolving all maintenance issues
  • Handling ad-hoc projects for the Showroom
  • Being the main point of contact for B2B relationships

THE IDEAL CANDIDATE

As a growing professional, challenge and opportunity excites you. You have:

  • A Bachelor’s degree
  • World-class communication and time management skills
  • Prior affiliation with successful customer-facing businesses, preferably in the retail or luxury industries
  • Familiarity and passion for the menswear industry
  • Sound technical skills, including CRM and reporting systems
  • Strong analytical, numerical, and reasoning abilities
  • The ability to get along with diverse personalities
  • A passion to serve as a Brand ambassador both inside and outside of the showroom

KNOT STANDARD PERKS

  • Competitive Base Salary
  • Comprehensive benefits package
  • Industry related training and development
  • Monthly team outings such as fitness classes, happy hours, team dinners, and local excursions




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