Chief of Staff

Reporting directly to the COO, the Chief of Staff will drive strategic initiatives that help Knotel increase revenue, improve efficiency, and scale operational excellence. S/he will partner with leaders across the Growth, Property, Product, Service and People teams to manage cross-functional projects that collectively further Knotel’s reputation as an essential disruptor of commercial real estate.  Knotel’s team embraces curiosity, integrity, hospitality and tenacious problem-solving, and the Chief of Staff will contribute to this culture while pushing us to innovate and do our best work.

What You’ll Do

  • Develop business and project plans for initiatives that cut across the organization, including new offerings, partnership opportunities, and improvements to internal operations
  • Collect and analyze company metrics to provide strategic counsel to COO and senior team
  • Ensure the COO’s calendar aligns with his priorities and that all meetings are productive and outcomes-oriented
  • Represent the COO’s perspective while attending internal and external meeting so that his perspective is accounted in key decisions, even in his absence

Who You Are

You are a quick study who can get up to speed on an evolving business model and the role each team plays in its success. You are analytically-savvy, find energy through end-to-end project management, and can tailor your communication style to match the vibe of any audience. You’re adept at helping others find clarity in their ideas and know how to engage in organic conversation without losing sight of the big picture. Finally, you apply emotional intelligence and thoughtfulness to every interaction, but not at the expense of humor and levity. You also have the following:

  • 3-5 years of experience at a high-performing organization (consulting experience especially preferred)
  • Operational skills that were honed in a start up or tech environment
  • Agility with managing CRMs (Salesforce is a plus), Adobe Suite, and Excel

About Knotel

Knotel is a fast growing real estate startup that is inventing new ways to get things done in a traditional industry. Led by veteran founders, Knotel creates custom headquarters for  companies without any of the headaches. Whether for 20 or 200 people, for 6 months or 6 years, Knotel provides businesses the flexibility and design they need in office space so they can focus on their work.

Diversity & Inclusion at Knotel

At Knotel, we know that a diverse workforce fuels our individual and collective success. We are committed to building an inclusive, collaborative culture where people of all races, genders, sexual orientations, and religious backgrounds can do their best work.


Meet Some of Knotel's Employees

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As Senior Operations Manager, Nora oversees all day-to-day operations across Knotel spaces. An important aspect of Nora's role is focusing on scaling Knotel's differentiated services for members.

Guillermo S.

General Manager

As General Manager, Guillermo oversees the smooth operation of two buildings in New York City, as well as the teams that run those spaces.


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