Systems Engineer, Technical Operations

We’re searching for an empathetic, aware, communicative, and thoughtful person to join our Technical Operations team as a Systems Engineer. The Technical Operations team architects, builds, and manages the systems on which Kiva runs, and is looking for a new member. In this position, you will share responsibility for maintaining the uptime and dependability that help us improve the lives of people around the world. You will also enable the greater engineering team to be more agile and responsive with tools for quicker iteration and testing using the latest and greatest technologies.

Our engineering team is a diverse, talented, committed crew dedicating our skills to ending poverty and connecting people through microfinance. We work hard and love what we do, but also keep fairly standard hours and do our best to make sure everyone takes down time. We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences. Our engineering team includes women, men, mothers, fathers, the self-taught, the college-educated, and people of a wide variety of races, nationalities, ages, and socio-economic backgrounds.

Kiva ( is a mission driven technology company. We run a global marketplace platform for crowd-funded micro-loans that serves the impoverished and financially excluded. Our company combines the culture and technological passion of an internet start-up with the compassion and empathy of a non-profit to address poverty at global scale. We aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: “Loans that change lives.” In just 10 years, we have raised $850 million in loan capital for nearly 2 million borrowers in over 85 countries. Our lenders fund over $10 million in loans every month. Kiva is poised to take its initial success to a whole new level - targeting $1 billion in loans by 2017 and continuing our expansion into new areas such as local lending in the US, student loans, water, and clean energy.

Required Skills and Experience:

  • Empathy, awareness, and thoughtfulness.
  • 5+ years working with Linux systems in a highly available environment.
  • History designing and managing systems in Amazon Web Services (EC2, S3, etc.)
  • Proficiency in at least one scripting or programming language.
  • Designing, implementing, and managing Continuous Integration/Continuous Delivery pipelines using tools such as Jenkins, Bamboo, etc.
  • Experience designing secure, redundant TCP/IP networks.
  • Skilled at managing and monitoring MySQL systems.
  • Deep knowledge of, experience with, and commitment to, security on all levels.
  • A passion for documentation both for team use and for end-users; you should be able to create clear, concise, complete documentation. Strong English language skills are required.

Preferred Additional Skills and Experience:

  • A sense of humor.
  • Container related technologies like Docker.
  • Network monitoring expertise; collecting data from systems, creating appropriate alert criteria, and using both open source and proprietary tools for measuring, monitoring, and improving system performance.
  • Experience with Cisco hardware/networking.
  • Puppet and other automation and orchestration tools.
  • PHP, JavaScript, bash, python.
  • HAProxy.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

See Inside the Office of Kiva

Through Kiva, anyone can lend $25 to a borrower in the developing world, making it possible for artisans, farmers, and shopkeepers to realize their dreams and create a better future for themselves and their families. Kiva works hard to keep its lenders and borrowers connected, too, so lenders get a chance to see first-hand the impact their loan is having.

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