Café Associate

Café Associate – Norwich, VT/Hanover, NH

Reports to Café/Catering Manager

This position is in our Café where you spend your days in a fast-paced environment, while enthusiastically delivering great service to our customers, engaging with, educating, and inspiring them in support of our brand and mission. As a café associate, you are an ambassador for King Arthur Flour, sharing enthusiasm for our artisan food and coffee. You will join a customer-focused team where work is fun, giving our customers an exceptional experience.

Essential job function

  • Greeting and acknowledging customers when they approach the café.
  • Providing a positive experience for each customer specific to their needs.
  • Assisting customers in their selections, through full knowledge of all menu items.
  • Processing sales transactions at the register.
  • Maintaining the café’s appearance by straightening, cleaning, and replenishing as needed.
  • Efficient use of the barista machine and knowledge of gourmet coffee menu.
  • Receiving and restocking of deliveries as needed using proper inventory rotation.
  • Rotating through all areas in the cafe (barista, cashier, server).
  • Dishwashing.

Minimum job requirements

  • Excellent customer service skills
  • Proficient with barista equipment
  • Must be able to work evenings and weekends
  • Ability to work in a fast paced high volume environment
  • Positive attitude

Education/experience

  • High school diploma or equivalent
  • 1-2 years experience in a retail/food service related field
  • Experience with Barista equipment

Uniform

  • Footwear must be closed toed, non-slip shoes
  • Socks must be worn
  • Long pants required
  • Clean King Arthur Flour T-shirt (provided) or approved clothing
  • Clean black apron (provided)
  • Hairnet or hat must be worn

Physical Requirements

  • Ability to remain standing for extended periods of time
  • Ability to lift up to 50 lbs

Meet Some of King Arthur Flour's Employees

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Assistant Product Manager

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Mike H.

Director Of Web Development

Mike ensures that the company's website can support the efforts of King Arthur's teams across the company—from email marketing to social media to everything in between.


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