Café Associate

Café Associate – Norwich, VT/Hanover, NH – Seasonal

Reports to Café/Catering Manager

This position is in our Café where you spend your days in a fast-paced environment, while enthusiastically delivering great service to our customers, engaging with, educating, and inspiring them in support of our brand and mission. As a café associate, you are an ambassador for King Arthur Flour, sharing enthusiasm for our artisan food and coffee. You will join a customer-focused team where work is fun, giving our customers an exceptional experience.

Essential job function

  • Greeting and acknowledging customers when they approach the café.
  • Providing a positive experience for each customer specific to their needs.
  • Assisting customers in their selections, through full knowledge of all menu items.
  • Processing sales transactions at the register.
  • Maintaining the café’s appearance by straightening, cleaning, and replenishing as needed.
  • Efficient use of the barista machine and knowledge of gourmet coffee menu.
  • Receiving and restocking of deliveries as needed using proper inventory rotation.
  • Rotating through all areas in the cafe (barista, cashier, server).
  • Dishwashing.

Minimum job requirements

  • Excellent customer service skills
  • Proficient with barista equipment
  • Must be able to work evenings and weekends
  • Ability to work in a fast paced high volume environment
  • Positive attitude


  • High school diploma or equivalent
  • 1-2 years experience in a retail/food service related field
  • Experience with Barista equipment


  • Footwear must be closed toed, non-slip shoes
  • Socks must be worn
  • Long pants required
  • Clean King Arthur Flour T-shirt (provided) or approved clothing
  • Clean black apron (provided)
  • Hairnet or hat must be worn

Physical Requirements

  • Ability to remain standing for extended periods of time
  • Ability to lift up to 50 lbs

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