Kforce

Voice Engineer

3+ months agoSan Antonio, TX

Responsibilities

Kforce has a client in search of a talented Voice Engineer in San Antonio, TX.Job Functions:

  • Subject Matter Expertise in the following Aspect Advance List Management
  • Supporting and administering Aspect Unified IP / Initiated Contact
  • Supporting Aspect CS Adapter Knowledge, Aspect Prophecy CXP/Voice Portal
  • Design, troubleshooting VoIP/SIP Networks


Skills

  • Experienced in troubleshooting SIP call flows and working with Packet Tracing tools such as NetScout, Wireshark, Enterprise Operations Monitor, Observer, etc.
  • SQL Server or DBA
  • Python/PowerShell/ JavaScript or and programming skills
  • Integration with Call Recording Platforms such as NICE/Verint, etc.
  • Cisco UCCE
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."