Sr. Salesforce Analyst / Solution Engineer

    • San Diego, CA

RESPONSIBILITIES:
Kforce has a client that is seeking a Sr. Salesforce Analyst / Solution Engineer in San Diego, California (CA). Summary: In this role, you'll be providing functional and production support to our Salesforce.com user community with a targeted focus on department needs. You'll identify opportunities to improve IT and business processes in the CRM space and lead these projects/process improvements through completion. You'll be a functional and technical expert in Salesforce cloud application and its capabilities and understand best practices in CRM space. You'll be self-motivated and a critical thinker able to demonstrate independent problem solving skills. Responsibilities:

  • Responsible to provide support to end users of Salesforce.com at clients; This position requires very good functional (Business Analysis/ Systems Analysis) and technical skills and several years of experience to support Salesforce.com
  • Have a good understanding of clients Salesforce.com implementation and customizations
  • Master clients business models and strategic direction and consult with Business management to assess, analyze, recommend, and implement business improvements and initiatives using Salesforce.com
  • Use simple techniques to define as-is and to-be process and data flows and solutions, to Business users and other IT team members
  • Coordinate and lead small and medium sized IT projects & application enhancements, involving multiple departments and geographic regions, through the steps of the software development life cycle: requirements gathering and analysis, solution design, testing, implementation and support * Ensure business requirements are clearly defined, verifiable and scalable
  • Create reports or template mock-ups and requirements based on enterprise reporting needs


REQUIREMENTS:
  • Bachelor's degree (B.S.); Major or Minor in Information Systems
  • Salesforce Certified Advanced Administrator certification required; Salesforce Certified Platform App Builder, Salesforce Certified Sale Cloud Consultant or Salesforce Certified Service Cloud Consultant certification strongly preferred
  • At least 5-7 years of working experience as a Salesforce administrator and/or developer with good knowledge on Salesforce architecture and its native capabilities
  • Clearly understands the best practices to be followed in Salesforce configuration and development and follows the same for future implementations
  • Good understanding of software development life cycle for projects
  • Strong understanding of business processes and ability to apply educational and practical experience to simplify business processes, standardize business processes and provide simplified and standardized solutions to achieve the business objectives
  • Strong project management experience to lead small to medium sized projects involving Salesforce
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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