Kforce

Site Reliabiity Engineer

3+ months agoSan Diego, CA

Responsibilities

Kforce has a client in search of a Site Reliability Engineer in San Diego, CA.Key Tasks:

  • Investigate, troubleshoot, and triage complex production software/application/service issues and misuse
  • Identify and escalate issues or root causes of systemic issues; Lead, facilitate or participate in prompt resolution
  • Understand and take responsibilities for all operational workflows and standard operating procedures, down to a granular, detailed level
  • Create/maintain comprehensive support and process documentation
  • Interface with international Sony groups and external parties to provide application support
  • Fulfill business support service requests (troubleshooting, log reviews, etc.)
  • Systems, applications, and performance monitoring
  • Utility/tools development to improve support processes


Skills

  • BA/BS in Computer Science or related technical field or equivalent practical experience
  • 3+ years of large-scale systems administration and/or software development experience
  • Customer service mentality - calm, customer-oriented communication
  • Programming experience in Java or C++ and/or strong scripting skills (Ruby, Bash, or Python)
  • Experience troubleshooting complex systems and applications on *nix platforms
  • Experience using source control, bug tracking, and ticketing systems in a team environment
  • Experience supporting web applications in Java, Tomcat and LAMP stacks
  • Experience with application monitoring tools, such as Nagios, CA Wiley, Splunk
  • Experience in 24x7 production operations and participate in a periodic on-call rotation
  • Experience establishing processes and measurement of those processes
  • Experience building scalable systems with very high levels of concurrency and transactions
  • Experience with SQL, especially Oracle, MySQL, or Big Data experience
  • Experience developing applications on Unix/Linux platforms
  • Capable of quickly troubleshoot complex problems, understanding dependencies and deducing the root issue
  • Proficient in using command line tools to quickly triage and fix production issues then conduct root cause analysis
  • Self-starter and able to work with limited supervision
Preferred Qualifications:
  • MS degree in Computer Science and/or 6 years of relevant work experience, including in a high-volume or critical production service environment as well as experience leading short projects
  • Understanding of ITIL principles and processes
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."