Salesforce Business Analyst

3+ months agoPhoenix, AZ


Kforce has a client that is seeking a Salesforce Business Analyst in Phoenix, AZ.Summary:

  • The Salesforce Business Analyst will play a key role in the internal Salesforce Product team to review, analyze, and evaluate business processes, systems, and user needs
  • Collaborate with developers in creating automated unit and regression testing suites
  • Participate in product delivery teams leveraging an Agile framework
  • Facilitate user acceptance testing for new features and enhancements


  • 5 plus years of business analyst experience in analysis, gathering and documenting business requirements on Salesforce related development projects
  • 3 plus years of experience in QA
  • 3 plus years of experience using SCRUM methodology
  • Must have at least 3 years of salesforce.com administrative and support experience
  • Experience in analysis of business process and workflow and/or process improvement recommendations; Some experience with project methodology
  • Working knowledge of business processes and systems, programming, and systems analysis procedures
  • Knowledge of project techniques and practices
  • Knowledge of configuration management and change management
  • Basic understanding of Agile principles
  • Strong problem solving, analysis, and clear communication skills, both verbal and written.
  • Solid interpersonal skills with the ability to work with both management and development staff to resolve problems and improve processes
  • Must be able to meet deadlines
  • Salesforce admin certification is preferred
  • Business Analysis Body of Knowledge (BABOK) certification preferred
  • Conduct and/or Lead Technical Meetings
  • Support Agile methodologies and attend daily scrum meetings
  • Support team in planning and reporting of projects and project options; Champion the right technical solutions based upon documentable facts
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."