RESPONSIBILITIES:
Kforce has a client that is seeking a Project Management Professional II in Temple Terrace, FL. Responsibilities:
- Authoring of content and performance support materials
- Input and maintain all topic content into the appropriate categorization including policies, processes, procedures, etc. in a concise and timely manner
- Author content to align with writing guidelines and voice of the customer
- Appropriately tag content with metadata to improve content reuse
- Work with the Go to Channel team to author support content
- Design content that enables the successful implementation of company initiatives
- Participate on core teams in support of developing and drafting performance support content
- Work directly with the Corporate Learning & Development InfoManager team to ensure correct and accurate content presentation
- Partner with cross-functional subject matter experts to ensure that content is complete and correct, yet clear and concise
- Capture operational business requirements in written form in a way that is easy to use for the end-user (frontline sales & service, technical support, door-to-door agents, etc.)
- Design and/or load documents and references into online resources
- Partner cross-functionally with communications team to launch online resources and communications concurrently
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REQUIREMENTS:
- Bachelor's degree or equivalent work experience
- Strong technical writing skills, understanding of content modeling, taxonomy, metadata, and HTML
- Exceptional and proven presentation, verbal, and written communication skills
- Strong, thorough knowledge and understanding of Microsoft Office, Google Suite, or other office application tools
- Strong business acumen
- 2+ years of experience
- Experience with content management systems, such as Adobe Experience Manager