Patient Enrollment Coordinator

3+ months agoSt. Petersburg, FL


Kforce has a client in search of a Patient Enrollment Coordinator in Saint Petersburg, FL.Key Tasks:

  • Complete and process the preliminary paperwork and standard enrollment forms for new company patients; Call clinics and/or prescribers when more information is needed, or forms are incomplete; Receive inbound calls from clinics or prescribers to answer any enrollment form questions
  • Ensure accurate and efficient data entry on a daily basis; Utilize good customer service when on the phone with clinic and provider (doctor) staff to resolve issues when incoming faxes are not submitted properly
  • Act as a primary liaison between clinics and provider (doctor) staff regarding the documents/forms involved in the beginning stages of the enrollment process
  • Work system queue in Pharmacy Management System to ensure documents are processed in a timely fashion
  • Ensure patient Protected Health Information (PHI) is entered and updated correctly
  • Attach all relevant documents to patient profile
  • Maintain and update database with current data, pertinent information, and status of enrollment, recording any necessary details, complaints, and issues
  • Transfer patient profiles/information between company pharmacy locations
  • Stay current with clinic locations, addresses, and contact information
  • Coordinate the enrollment process from the initial request to the final authorization ensuring all aspects of patient confidentiality are maintained at all times
  • Ensure all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements


  • High School diploma or GED preferred
  • 0-2 years of customer service related experience required
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."

Job ID: Kforce-1911442-TND