Kforce

Order Management Specialist

3+ months agoBoca Raton, FL

Responsibilities

Kforce has a client seeking an Order Management Specialist in Boca Raton, FL.Key Tasks:

  • Interpret complex contracts and agreements including customer purchase orders, in order to accurately enter, manage, and deliver orders according to requirements
  • Collaborates with internal and external customers, vendors, and other stakeholders to identify service delivery requirements
  • Fulfills administrative requests coming in through multiple channels, (i.e., cases, tasks, Formsite, and e-mail)
  • Work with cross-functional teams to ensure compliance and security requests
  • Deliver exceptional customer service through; proper flow down of customer requirements, on time delivery and timely communication of order status
  • Correspond with customers in a highly formal and professional manner
  • Investigates, coordinates and resolves order issues
  • Participates in team discussion to drive process improvement
  • Ensures vendor connection & disconnection of services occur with addendums in place
  • Project coordination to manage orders
  • Additional tasks as required to drive efficiencies in Client Services interactions with our customers and internally to create delight and awesome experiences


Skills

  • Bachelor's degree highly preferred
  • Minimum of 3-5 years of customer experience
  • Strong interest in healthcare technology
  • Polished phone presence and professional in-person demeanor
  • Excellent written, verbal and interpersonal skills
  • Ability to multitask, prioritize and manage time effectively
  • Thrive in a fast-paced, dynamic and innovative environment
  • EMR/Healthcare experience is a plus
  • Experience using a SaaS-based solution is a plus
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."

Job ID: Kforce-1906821-EQG