Kforce

Operations Specialist

3+ months agoSt. Louis, MO

Responsibilities

Kforce has a client in search of an Operations Specialist in Saint Louis, MO.Key Tasks:

  • Responsible for effectively processing routine and non-routine activities/transactions by drawing on multiple information sources and understanding multiple effects of a transaction (there are no yes/no indicators; This position requires deeper level judgment as there are financial impacts if a mistake is made)
  • Activities may not follow a pre-determined path, rather will require discretion and use of judgment; Functions may include but are not limited to: verifying documents for completeness, adjustments to customer and/or firm accounts, performing calculations relating to exceptions and corrections, and be able to effectively communicate with financial advisors, internal headquarter associates and vendors
  • Receive scanned documents from branch (BPM), review for accuracy and make changes according to policies and procedures
  • Utilize multiple systems (BPM, application windows, web-based interface systems, Microsoft Office and other proprietary systems)


Skills

  • 1-2 years of experience in an operations/processing position
  • Must be comfortable working in a fast paced, team-oriented environment and stay organized to perform and prioritize multiple tasks (must be a team player/collaborative)
  • Must be able to demonstrate attention to detail and commitment to accuracy and quality to ensure department goals and deadlines are met or exceeded (attention to detail is paramount)
  • Strong customer service focus that supports firm's commitment to exceed client needs
  • Must have excellent written and verbal communication skills (will be corresponding with other internal business areas and external fund companies)
  • Strong analytical and problem-solving skills with the ability to apply procedures and guidelines consistently
  • This person must be a proactive thinker-someone that can raise a flag and escalate a situation; Must be naturally inquisitive (why am I doing what I am doing-how and why do all of the puzzle pieces fit together)
  • Must have ability to make proper judgment calls based on analysis of available information (upstream and downstream impacts if an error is made)
  • Must be well organized, possess a strong attention to detail and have the ability to prioritize and perform multiple tasks
  • Previous experience with Microsoft Office tools and spreadsheets is required
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."