Loss Mitigation / Foreclosure Specialist

3+ months agoSan Diego, CA


Kforce has a client that is seeking a Loss Mitigation / Foreclosure Specialist in San Diego, CA.Summary:This role calls and works with borrowers experiencing financial hardships to identify homeownership retention options, including Conventional Loans that are eligible for modification; as well as, conducting timely and accurate reviews of files, approval notices and denial notices in accordance with established investor, Company, state and federal guidelines and regulations.Responsibilities:

  • Audit files and verify calculations to ensure compliance
  • Perform quality control on all modification documents and denials, pre-foreclosure denial and sale notices, and all other pertinent qualifying information to underwrite modifications
  • Review and verify, previous partial claims, modification numbers, valid denials and approvals, and proper appeal verbiage and timelines
  • Review all income/expense calculations and ensure compliance with agreed upon standards and state and investor guidelines
  • Consistently present professionalism during telephone contact with borrower(s) for each loss mitigation workout such as Denials, Approvals, Forbearances, etc.
  • Prepare complete and accurate call notes, decisions, documentation, etc., and update customer files in system
  • Assist with internal and external audits, and compile pre- and post-findings to investors
  • Communicate effectively with individuals to ensure high quality and timely response and resolution to issues
  • Respond to escalated borrower phone calls and provide detailed, thorough explanations of denials and approvals, calculations, and criteria
  • Provide accurate and complete information to resolve issues, and follow up on any outstanding issues or commitments promptly and when promised


  • High School diploma or equivalent required; College courses or a Bachelor's degree in Finance, Business or a related field preferred, along with a minimum of five years of back office mortgage servicing experience required, with at least two years working in loss mitigation roles emphasizing home retention
  • Strong working knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations
  • Strong project management, interpersonal, and problem-solving skills
  • Highly organized and detail oriented; ability to evaluate and audit a high volumes of files
  • Work in a fast-paced, department-metrics-driven environment required
  • Advanced math skills required
  • Proficiency with basic internet searches, data entry, Microsoft Word, Excel and Outlook required
  • Familiarity with document retention software; Blitzdoc preferred
  • 10-key by touch strongly preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."