Kforce

Compliance Remediation Analyst

3+ months agoOrlando, FL

Responsibilities

Kforce has a client in search of a Compliance Remediation Analyst in Orlando, FL.Key Tasks:

  • Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by management committee members, agencies, and/or senior business leaders; This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes/documents are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities
  • Performs intake to determine appropriate course of action, conducting investigative steps to fully identify the issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line (including monetary and non-monetary actions)
  • Communicates with others (including customers, merchants, clients, executives, agencies, regulators, bankers) to ensure resolution/negotiation of sensitive and/or time-critical matters
  • May serve as an intermediary to resolve disputed matters; Negotiates and enacts settlements; For transactions identified with material deficiencies, provides feedback to internal and external customers, including identification of fraud red flags and inconsistencies
  • Analyzes transaction quality/deficiencies, risks, and offsets and recommends solutions


Skills

  • 5+ years of experience with customer contact in financial services environment
  • 4+ years of experience in one or more of the following: operations, underwriting, or quality assurance
Start your career off on the right foot with one of 'America's Top 500 Companies', as awarded by Forbes. Our client is known as a place where people feel included, valued, supported and respected. Innovative thinking and industry-leading technology allow their associates to thrive and grow in their careers. And with a priority placed on their culture and company principles, their commitment to diversity, ethics and the communities in which they operate is their driving force.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."

Job ID: Kforce-1908911-TVT