Collections Specialist

3+ months agoLowell, MA


Kforce has a client in Chelmsford, MA that is seeking a Collections Specialist.This client is on an in-office rotation: 4 weeks working remote and 2 weeks in the office due COVID.Key Tasks:

  • Make calls to resolve debt
  • Manage customers with delinquent accounts
  • Answer inbound calls for member issues
  • Negotiate payments
  • Help set up payment plans


  • 2+ years of collections experience
  • Experience in the banking or financial services industry is preferred
  • Computer savvy with electronic system experience
  • Strong negotiation skills
  • Schedule will be 3 days a week 8 AM to 5 PM, 2 days a week 11 AM to 8 PM and alternating Saturdays 9 AM to 3 PM
  • Will receive 1 full day off during the weeks the Saturdays are worked
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."