Responsibilities
Kforce has a client in search of a Collections Contingent in Chandler, AZ.Overview:The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.Principal duties and responsibilities:
- Under general supervision, identify and resolve routine outstanding claims
- Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments; Processing payments accordingly and reconciling all necessary data
- Perform all responsibilities in compliance with company policies and procedures; Ensuring timely and complete documentation of activities performed
- May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues
- May mentor other staff as applicable
- Assist with various projects as assigned by direct supervisor
- Other duties as assigned
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Skills
- High School diploma/GED required
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills with the ability to work cohesively within a team environment
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management
Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."