Chargeback Associate

    • Milwaukee, WI

RESPONSIBILITIES:
Kforce is working with a client in Milwaukee, Wisconsin (WI) that is seeking a temporary Chargeback Associate. Summary: This position performs basic chargeback/dispute resolution processing and handles dispute inquiries by following standard scripts and procedures. The candidate works under close supervision without latitude for independent judgment. This person consults with senior peers and team leads on non-complex issues to learn through experience.

REQUIREMENTS:

  • A High School diploma or GED is required for this role
  • Requires one or more years customer service experience
  • One or more years of financial services experience
  • Excellent customer service skills that build high levels of customer satisfaction
  • Effective verbal and written communication skills
  • Computer navigation and operation skills
  • Detail-oriented with good organizational skills
  • Ability to manage multiple tasks
  • Ability to work both independently and in a team environment
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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