Senior Director, Global Packaging


JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.

We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.


The Senior Director, Global Packaging at JUUL works to drive results within our Packaging organization. He / she leads a team of Packaging Program Managers to successful outcomes and is directly responsible for driving continuous improvement within the packaging development function in coordination with cross functional team.

  • Lead large team of Packaging Program Managers in the planning and execution of hundreds of packaging development initiatives in support of country and product launches
  • Provide clear direction to team in alignment with broader Global Consumables Product Management business objectives
  • Track and manage resource load to ensure we achieve business goals efficiently and in a timely manner
  • Drive alignment across Legal, Country Launch Managers, Product, Design, Marketing, Product Lifecycle Managers, Quality, Compliance, Global Supply, and Logistics functions, and provide regular status updates to keep everyone informed
  • Build and maintain relationships with internal and external partners
  • Improve internal processes with an eye toward streamlining and eliminating roadblocks
  • Develop and institute a strict quality control check for revisions and updates
  • Obsess over each detail - from copy to final printed product
  • Hope for the best, plan for the worst


  • 10+ years experience in packaging development
  • 5-7 years experience leading large teams of internal and external resources to successful outcomes
  • Package Engineering degree or similar relevant experience
  • Strong communication skills and ability to influence & motivate others
  • Ability to devise creative solutions and drive consensus for complex problems
  • Comfortable in rapid development cycles with challenging goals
  • Ability to adapt quickly to new information and assess impact to programs
  • Experience working in a regulated environment
  • Previous experience working in high-volume Consumer Goods a plus
  • Previous experience launching products internationally a plus


  • Mission-driven: we act in the best interest of the customer
  • High EQ: Trust builder, likeable, approachable, and fun to work with. Exhibits strong interpersonal skills that encourage team cooperation, promote enthusiasm, and motivate relationship-building
  • Deeply curious: we seek to understand and ask “Why?” repeatedly
  • Relentless and crystal-clear communication: we sniff out and resolve ambiguity
  • Objective and analytical: we seek data and know the difference between facts and opinions
  • Synthesis: inspiration comes from many sources. We work cross-functionally to bring out the best ideas and build the best possible plan
  • Big plans, small ego: we're committed to our vision, our plan, and our team
  • Follow through: we do what we say we’ll do. We seek accountability for ourselves and expect it from others
  • Servant leadership: we are strong cross-functional leaders. Our colleagues give us permission to lead not because the org chart dictates it, but because we’ve earned their respect by helping them to be the best they can be
  • We get our hands dirty: plans are nothing without execution.


  • A place to grow your career. We’ll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Daily catered lunch, boundless snacks and drinks
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits
  • Location. Work in the heart of San Francisco, one of the world’s greatest cities
Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles

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