Executive Assistant - Consumer Community BankingFraud Strategy

Become an integral part of Consumer and Community banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality

Job Summary:
As the Administrative Assistant within the Head of Consumer and Community Banking Fraud Strategy - India, you will lead a dynamic team dedicated to actively identifying trends and implementing strategies to mitigate fraud and scam threats for Consumer and Community Banking. This is your opportunity to showcase your leadership, strategic thinking, and attention to detail while working in a supportive and professional environment. You will collaborate with senior leaders, empower your team to take initiative, and promote key projects that protect our business and customers. Join us and be part of a group that values quality, partnership, and growth, as you help shape the future of fraud prevention for Consumer and Community Banking.

• Maintain complex and detailed calendars for senior leaders
• Screen incoming calls and assess priority while maintaining confidentiality
• Manage coordination and logistics for internal and external meetings
• Arrange and coordinate domestic and international travel
• Organize all aspects of offsite conferences and external events, including catering and transportation
• Process invoices and travel and expense claims, ensuring compliance with policies
• Assist with staff onboarding and offboarding, including equipment setup and system access
• Produce high-quality emails and messages for all levels of the organization
• Maintain current organizational charts and executive biographies
• Edit spreadsheets and presentations for client meetings
• Lead and coordinate ad hoc projects as requested

• Demonstrated experience supporting senior management in an administrative capacity
• Advanced organizational skills and attention to detail
• Proven ability to exercise tact and good judgment in confidential situations
• Strong interpersonal, written, and oral communication skills
• Proficiency in Microsoft Office applications
• Excellent telephone etiquette and ability to manage competing priorities, including calendar management
• Ability to work effectively in a team environment
• Professionalism and courtesy in representing the team
• Adaptability to changing procedures, processes, and deadlines
• Ability to handle regular activities independently and proactively communicate issues
• Experience interacting with executive-level internal clients

• Experience supporting leaders at the Managing Director level or equivalent
• College degree
• Ability to organize and coordinate complex events and travel arrangements
• Experience producing high-quality communications for senior audiences
• Familiarity with maintaining organizational charts and executive biographies
• Experience assisting with onboarding and offboarding processes
• Ability to work cooperatively with administrative teams in a positive partnership