CTC Resiliency Lead - Cloud and Cybersecurity

The Cybersecurity and Technology Controls (CTC) organization's objective is to ensure that JPMC is able to effectively detect, prevent, and respond to cyber threats against our technology infrastructure. The scope of Cybersecurity includes detection and monitoring of threats and vulnerabilities, managing security incidents, and evolving our preventive infrastructure to keep ahead of the threat. We accomplish this through strong information security leadership and active collaboration with line of business information risk managers to provide high quality security solutions and services that are focused on improving the Firm's risk posture.

The CTC Business & Technology Resiliency Lead will drive the design, development, execution, and maintenance of business impact assessments, technology and business resiliency and recovery plans for operational resilience across Cybersecurity and Technology Controls (CTC) to ensure critical business processes remain available during a disruption. Ensuring that resiliency is designed across the life cycle of applications, thereby driving the timely and successful execution of the Recovery and Resiliency strategy. Work closely with peers from the Cybersecurity Line of Business, Technology, and Firmwide governance to continue to drive best-in-class resilient applications.

Job Responsibilities:

• Champion the CTC Resiliency team, representing the organization in stakeholder engagements.
• Develop, execute, and maintain business impact assessments, resiliency plans, and technology recovery strategies for critical business processes and applications.
• Leverage experience in designing, implementing, and maintaining resilient systems and solutions in cloud environments, with a particular emphasis on applying best practices for security, availability, and disaster recovery. Bring hands-on experience in building and supporting resilient cloud environments, with strong familiarity in AWS best practices for security, availability, and disaster recovery.
• Identify and deliver opportunities to strengthen resiliency through plan review, open communication, and by driving solutions with team members and function owners. Partner with product leads to create and maintain resiliency documentation.
• Plan, execute, and coordinate resiliency tests (Recovery Strategy, Application, and MEPC) as required by regulatory authorities and designated objectives and standards (e.g., tabletop exercises, threat-informed scenarios, plan remediation, testing requirements, reporting), including the use of chaos engineering tools such as Gremlin to proactively test and validate system resilience.
• Execute reporting and governance of controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance activities.
• Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance. Address non-compliance and partner with application and governance teams to implement timely remediation steps.
• Support crisis management events, ensuring effective communication and coordination across all levels of the organization.
• Collaborate with technology, business, and governance partners to identify risks, define recovery objectives, and map dependencies, including those related to AWS and distributed technologies
• Develop and maintain robust relationships, becoming a trusted partner with technologists, assessment teams, and application owners to facilitate cross-functional collaboration and progress toward shared goals.

Required Qualifications & Skills:

• Formal training or certification and 5+ years of experience in technology resiliency, cloud (especially AWS), infrastructure, or security.
• Hands-on experience designing, deploying, and managing resilient systems in AWS, including use of AWS native services for backup, recovery, high availability, and security.
• Experience with chaos engineering tools such as Gremlin to test and improve system resilience in cloud environments.
• Strong knowledge of network architecture, cyber risk, distributed technologies, and business continuity principles.
• Experience with disaster recovery planning, testing, data analysis, and reporting.
• Familiarity with Infrastructure as Code (e.g., Terraform, AWS CloudFormation) and automation tools is a plus.
• Experience with regulatory frameworks (NIST, FFIEC, etc.) and tools such as Excel, JIRA, and Confluence.
• Data analytics skills using Excel and other data analysis tools.
• Ability to create and promote a culture of continuous process improvement with a risk and controls mindset.
• Proven track record of meeting deadlines, delivering results, and taking accountability and responsibility for independent workload.
• Strong relationship-building and networking skills across the firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership.

Preferred Qualifications:

• BA/BS Degree or equivalent experience.
• Certifications such as AWS Solutions Architect, CISSP.
• Programming experience (Python, SQL) is a plus.
• Experience working with auditors.
• Familiarity with JIRA, Confluence, Alteryx, Tableau, or Qlik.

#CTC

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): Plano, TX

Job ID: JPMorgan-210673704

Employment Type: FULL_TIME

Posted: 2025-10-15T19:17:41