Job Description:
Join our innovative AI/ML Solutions team to lead the transformation of AI/ML capabilities across Consumer and Community Banking (CCB). We offer a dynamic environment that encourages career growth and fosters innovation.
As the Head of Strategy, Solutions Consulting, and Business Enablement for AI/ML Solutions, you will play a pivotal role in shaping and delivering strategic AI/ML platform features for CCB. You will work closely with stakeholders to prioritize initiatives that align with business goals and user needs, ensuring the delivery of impactful solutions efficiently.
Key Responsibilities:
- Lead and drive the delivery of multiple initiatives with significant cross-functional, cross-product, and cross-line of business impacts.
- Collaborate with the Product Management Team to align on priorities and provide updates on delivery progress.
- Partner with stakeholders to identify and prioritize solutions to complex problems, synthesizing findings into customer-focused recommendations, business cases, and action plans.
- Present solutions to business partners and senior management, adapting communication style for diverse audiences and management levels.
- Think strategically and tactically in an initiative leadership role, ensuring clear communication of initiative objectives and providing regular progress updates.
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Required Qualifications, Capabilities, and Skills:
- 5+ years of experience in strategic initiative management or a similar role.
- Bachelor's Degree required, or equivalent experience.
- Foundational understanding of consumer business fundamentals, including P&Ls and business cases.
- Proficiency in AI/ML methods and tooling, such as Amazon Bedrock and Databricks.
- Highly effective verbal, written, and presentation communication skills.
- Strong relationship-building, influencing, and networking skills.
- Experience working in an agile operating environment.
- Proven ability to navigate tight deadlines, organize, and prioritize work effectively.
Join us to lead the charge in revolutionizing AI/ML solutions and drive business success through strategic planning and innovative solutions.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.