Johnson & Johnson is currently recruiting for a TS Supply Chain Lead Service Specialist , in Piscataway, NJ.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

With $82.1 billion in 2019 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

Job Description Details:

TS Supply Chain Lead Service Specialist will provide advanced expertise in Model N product through team leadership and business partnership . This individual will lead the team to ensure the success of keeping Model N system running and deliver business results.

Service Specialist IT Lead will:

• Manages multiple moderate size projects lasting up to one year
• Acts as a key resource on other larger projects and serves as an SME with cross-functional team members (e.g., internal and external)
• Provides advanced expertise in Model N product through team leadership and business partnership
• Leads the assessment of the technical feasibility of proposed solutions and provides appropriate recommendations based on industry trends, internal benchmarking.
• Balances between I/T standards and strategies and business needs to guide well-informed decisions
• Applies compliance requirements within scope of responsibility, provides documentation as necessary, and participates in compliance activities as required
• Leads testing cycles to complete project implementation
• Leads to create or modify system specifications or test scripts to complete project implementation
• Provides guidance to team members in supporting Model N
• Provides necessary training to team members in supporting Model N
• Leads the effort to optimize Model N system batch performance
• Collaborates and work closely with team to reduce manual activities and recommend automation approaches that will reduce the number of resources in support
• Collaborates and work closely with team towards reducing the number of incident tickets and tasks that will ultimately free up resources in support

• A minimum of a Bachelor's Degree in Information Technology or equivalent is required
• A minimum of five (5) years of related experience in Model N product is required
• Advanced knowledge and proficiency in Model N product Integrated Contracting Solutions is required
• Advanced knowledge of Contracting business processes and the subsequent impact on applications is required
• Advanced understanding of J&J I/T's technology standards and strategies is preferred
• Proficiency in SQLlanguage to write queries, to retrieve data for the purposes of triaging, analyzing data or supporting is required
• Control M knowledge of batch job settings- Individual must be able to work with Control M group to add or modify existing jobs for Model N
• Model N knowledge of Database structures - Individuals must have a good knowledge of Model N backend tables to write queries and produce custom reports upon request
• Cognos Administrative knowledge - Individuals must have a good knowledge of setting Cognos batch reports, sending reports to specific recipients and setting the frequencies and timing of the reports in Model N
• Model N application - Individual must have a good knowledge what Model N application does
• XML file - Individual must have a good knowledge in mocking up XML files for Model N
• HPALM/JIRA - Individual must be proficient in creating defects and test scripts using HPALM or JIRA
• Functional Specifications - Individual must be able to update configuration or technical specs for any Model N system changes
• Testing - Individual must be able to write test scripts and perform informal or formal testing for Model N
• Testing data - Individual must be able to prepare test data for informal or formal testing in Model N
• Integration - Individual must have a good knowledge in wM and the relationship with the interfaces for Model N application
• Analysis - Individual must have ability to assess potential system changes and provide time estimates from new proposals
• Oracle/wM/Linux/Server - Individual must have the ability to understand the impact to Model N application from software upgrade
• Advanced understanding of technology lifecycle management, serving as a resource to others
• Extraordinary communication skills that fully utilize written, visual, and verbal forms via integrating all the related methods and technologies is required.
• Polished presentation, writing and organizational skills are required.
• Skilled in working with emerging technology is preferred
• Ability to travel up to 5% of the time domestically may be required