Clinical Account Specialist - College Hire
- San Juan, Puerto Rico
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every single day, throughout the world.
With $81.6 billion in 2018 sales, J&J is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. There are more than 250 Johnson & Johnson operating companies employing approximately 130,000 people in 60 countries worldwide.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.
Johnson & Johnson International, a member of Johnson & Johnson's Family of Companies, is recruiting a Clinical Account Specialist - College Hire.
Johnson & Johnson International - Medical Caribbean is the sales organization for Johnson & Johnson professional products such as sutures and surgical equipment, products for the prevention of infections and injuries in the operating room and cardiovascular products.
Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year. Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company's CARTO® 3 System in 2009 revolutionized 3D mapping technology by growing the accuracy, speed, and efficiency of the cardiac ablation procedure.
Duties and Responsibilities:
- Attend all portions of the CAS fellowship training program without exception.
- Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other business partners.
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Prioritize and appropriately respond to requests in a high-stress environment.
- Maintain composure and problem-solving focus during stressful interactions.
- Respond daily to requests by email and voicemail.
- Additional duties include performing administrative work, including managing account documentation, compliance training requirements, expense reporting, and company system input.
- Maintaining safe fleet standards according to company guidelines.
- Responsible for communicating training related issues or opportunities to next management level.
- Responsible for following all company guidelines related to health, safety and environmental practices and ensuring that all resources needed to do so are available and in good condition.
- Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.
- Performs other duties assigned as needed.
- Must have obtained a minimum of a Bachelor's degree, Master's degree preferred in biomedical engineering, nursing or other health care related degree between May 2019 and May 2020.
- 1-2 years of work experience within healthcare industry is preferred.
- A valid driver's license issued in the Puerto Rico and successfully complete a background investigation, to include a review of driving record history.
- Must maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
- This position requires travel of up to fifty percent (50%) in Puerto Rico and thirty percent (30%) in the United States).
- Must be willing to work irregular hours or weekends as needed by the customer or business needs.
- Advance-level computer skills, and the ability to multitask without the direct oversight of manager required.
- Required to train in a hospital laboratory setting, attend live patient cases, and wear protective gear (i.e. lead aprons).
- Position requires sitting for extended periods of time.
- May be required to lift up to 20 to 30 pounds frequently (when carrying up to 50 pounds, personal assistance is required).
- Computer literate in the use of Microsoft Office systems (Excel, Word, and Power Point) is required.
- Must be fluent in Spanish and English.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
United States-Puerto Rico-Guaynabo-
Johnson & Johnson International (6078)
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