IT Business Analyst
The Johns Hopkins University Applied Physics Laboratory (APL), a national leader in scientific research and development, is located midway between Baltimore and Washington, DC is seeking an IT Business Analyst.
The IT Business Analyst will apply strategic and analytical skills to develop innovative HR solutions to support the growing demands within the department, ensure that application deliverables meet the needs of the customer, and continue to seek opportunities to increase customer satisfaction in a collaborative environment. The IT Business Analyst will be part of a creative team that promotes continuous learning, encourages process improvement and delivers top-notch HR solutions for the organization.
- Work closely with end users and cross-functional stakeholders to conduct and document functional analysis and create detailed business and functional requirements; Create business process workflows and data diagrams; Analyze and suggest improvements to business processes with system solutions, and participate in design reviews to ensure solutions meet user requirements. (35%)
- Analyze, document and define solutions to production issues; Support the day to day operations, determine appropriate escalation methods and communicate issues where applicable to application users. (30%)
- Develop system test strategies, create test plans and test scripts, perform system testing and partner with quality teams in product delivery and quality assurance. (20%)
- Manage the implementation of small projects and operational initiatives to ensure successful design and delivery; Assist in defining project scope, time and cost estimates, and identifying risks to the project. (15%)
Note: This job summary and listing of duties is for the purpose of describing the position and its essential functions at time of hire and may change over time.Required Qualifications:
- Bachelor’s degree or equivalent years of professional IT work related experience
- 4 years of hands-on structured system analysis and design experience
- Detailed knowledge and understanding of the Software Development Life Cycle
- Demonstrated in-depth understanding of Business Analysis fundamentals; including requirement gathering, stakeholder collaboration, negotiation, functional design and system testing
- Experience in creating Process / Data flow diagrams
- Experience in creating Use Cases and Test Scenarios
- Excellent oral and written communication skills
- Strong multi-tasking and ability to prioritize
- Strong decision making and analytical skills
- Master’s degree in Information Technology, Computer Science or related field
- Experience working with Benefits, Core Human Resources or Recruiting systems. Technical experience working with Human Resource Information Systems (HRIS – PeopleSoft, Taleo, or Oracle)
- Experience with relational databases (i.e. Oracle 8.x or higher)
- Experience developing, administering and maintaining end-user documentation
- Experience in project planning, including use of planning tools (i.e., Microsoft Project), estimation, and resource planning
- Strong SQL skills
Special Working Conditions:
Occasional weekends and other after hours work required to handle and/or complete critical project/work-related business needs.
APL offers a comprehensive benefits package including a liberal vacation plan, a matching retirement program, significant educational assistance, a scholarship tuition program for staff with dependents, and competitive salaries commensurate with skills and experience. For more information about our organization, please visit our web site at www.jhuapl.edu.
Equal Employment Opportunity:
Johns Hopkins University/Applied Physics Laboratory (APL) is an Equal Opportunity/Affirmative Action employer that complies with Title IX of the Education Amendments Acts of 1972, as well as other applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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