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J. J. Keller & Associates, Inc.

Sr. Product Manager (Technology Solutions)

Neenah, WI / Remote

Requisition #: 19312

Functional Area: Product Management; Leadership; Software Development
Employment Type: Full-Time
Work Options: Remote / Work from Home in the US - Midwest Region #LI-Remote
Work Hours: Standard Business Hours (Central Time)

Position Summary

As a Sr. Product Manager in J. J. Keller's Technology Solutions area on the Product Management team, you will be responsible for the overall health of the J. J. Keller® Training (online and mobile solutions)product line, including growth, profitability, and client satisfaction. The Sr. Product Manager will lead a team with 4 direct reports to include a Product Leader, Product Analysts, and a UX/UI Designer.

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This position is also responsible for the strategic planning and launch of new product offerings for the assigned product line.

J. J. Keller® Training: J. J. Keller® Training | Video and Online Training for Safety & Compliance (jjkellertraining.com) Online Training / E-Learning | Streaming Video | Classroom Training | Downloadable Training | DVD / USB Programs | Video Training Books | Handbooks

As a Sr. Product Manager, this position must operate at a strategic level, focusing on long-term plans and strategic priorities that benefit J. J. Keller as a whole.

In this leadership role, you can work on-site at our Neenah, WI Corporate Campus or remote from a home-based office within the Midwest Region (with travel to the Corporate Campus for on-site meetings 6x per year).

Job Responsibilities

  • Leads, develops and coaches team:
    - Provides clear expectations, feedback and recognition
    - Participates in the hiring/selection process
    - Writes and conducts performance evaluations and progress reports
    - Handles associate relations issues
  • Delivers results in line with the following key metrics/accountabilities:
    - Strategic planning for assigned product/service roadmap
    - On time and quality delivery of launch new product/service offerings
    - Associate retention
    - Budget control
  • Collaborates with internal stakeholders and Portfolio team on the creation of a product roadmap for all product and services within the assigned product/service line(s).
  • Performs customer / market needs analysis and manage the existing assigned line(s) by delivering product enhancements that address those needs.
  • Develops and manages processes that transform business requirements into detailed product requirements, and leads cross functional teams in product definition and design.
  • Develops and manages processes to create detailed product requirements that describe what features and functions need to be built.
  • Partners with the Software Development team throughout the development process to ensure a high quality, on time delivery of features and functions that meet customer / market expectations.
  • Ensures future service line releases reflect the experience gained from external market activities, customer discussions, usage analysis, competition, and market research.
  • Partners with Editorial and other groups within the organization to leverage Corporate expertise in safety, compliance, and risk management to best serve customers and market needs.
  • Monitors and communicates issues related to emerging technologies and market trends.
  • Participates in Corporate planning initiatives to support new and existing market opportunities.
  • Collaborates with Portfolio team to ensure a sustainable, competitive product/service line.
  • Represents J. J. Keller at industry and market events to promote assigned products and services.
  • Establishes and manages the Customer Loyalty Index for assigned products/services and creates specific plans and strategies based on periodic survey results.
  • Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
  • Manages expenses in line with departmental budgets and corporate business conditions.
  • Enforces and supports all company policies and procedures. Fully supports the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.

Qualifications

Education:

  • Bachelor's degree in Marketing, Business or a Technology field.

Experience:

  • 7+ years of experience in a product management role in a related technology/service or product/industry.
  • 3+ years of experience in a leadership role.
  • 2+ years of experience in working with user interface design resources and writing/reviewing product requirements.
  • Experience working with sales, marketing and operations teams on new product launches or line extensions.

Other Skills/Qualifications:

  • Ability to develop and implement growth plans and programs.
  • Strong verbal and written communication skills.
  • Strong organizational and time management skills.
  • Excellent understanding of product management processes and methodologies.
  • Solution and team oriented, with the ability to lead and influence others.
  • Ability to work with diverse, cross-functional teams throughout the organization.
  • Knowledge of complex Sales processes related to technology-based products or services.
  • Ability to recognize sales channel capabilities and package products accordingly.
  • Knowledge of Marketing processes required for complex solutions.

Physical Requirements

Work is performed primarily in a standard office or home-office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices or customer sites may also be required, depending on assignment.

J. J. Keller Benefits

  • Medical / Dental / Vision Insurance
  • Annual Reviews and Merit Increases
  • Quarterly Bonus Program & Annual Discretionary Performance Bonus Program
  • Two Retirement Programs: Annual Profit-Sharing and 401(k) with Employer Match
  • Work-Life Balance with ability for Flexing Work Hours
  • Paid Time Off (PTO) Days + 9 Paid Company Holidays
  • Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
  • Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
  • Computer Equipment Provided for Home Office

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 7th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.

2023 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $109,000.00 to $139,500.00 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Programand you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton
Job Segment: Senior Product Manager, User Experience, Strategic Planning, Marketing Manager, Operations, Technology, Marketing, Strategy

Client-provided location(s): Neenah, WI 54956, USA
Job ID: JJ_Keller-1173079300
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Casual Dress
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses