Sales Development Representative (EMEA) - German Speaking
Sales Development Representative (German Speaking)
ABOUT JIVE SOFTWARE
Jive Software is the leading provider of modern communication and collaboration solutions for business. Our products empower people and organizations to work better together, using technology that adapts to their way – not the other way. The world's best companies depend on Jive to unleash the ideas and impact of their employees, partners and customers.
We're all about working better together inside Jive, too. If you're looking for a fun, inspiring environment where people love their work and do some of the best work of their lives, this is it.
Work better together.
The SDR will be responsible for assisting the Jive field sales team with a variety of tasks designed to generate qualified new business leads. This is a sales support and marketing position which will enable a talented and aspiring individual to start a promising career in software sales.
This role is based in the UK, reporting to the Manager of EMEA/APAC Sales development.
We currently are seeking SDRs with German and English fluency.
The role consists of 3 components:
1) Pre-Qualification of inbound leads:
Follow up on inbound inquiries generated through Jive Software’s website, EMEA marketing campaigns and EMEA programs
Pre-Qualify according to BANT methodology
2) Outbound prospecting:
5 hours/day of dedicated outbound phone time dialing down lists that are provided for you with the objective to set meetings for the sales team
Quickly achieve, and maintain over time, an adequate understanding of Jive products and solutions to be able to explain them to strangers with no familiarity with Jive
Conduct telemarketing and audience acquisition activities for marketing campaigns and customer outreach
Pro-active account mapping for the top 25 and top 100 target accounts for each allocated sales executive
3) General activities:
Maintain call volume of 75-100 calls per day with the intent to qualify leads and to set appointments for Field and Inside Sales
Update and maintain Salesforce.com database as appropriate, including data discovery tied to initiatives
Meticulous adherence to process and attention to detail, ensuring that each call and conversation is appropriately marked in the system so that you get credit for your own results
Record and document all calls and communications in Jive’s Customer Relations Management to identify trends for improvement
Report results on weekly results, both qualitative and quantitative
Expand knowledge of industry as well as the competitive posture of the company
Experience in B2B telemarketing with a proven track record for results
Excellent conversational and written skills
MS Office knowledge including Word, Excel, and PowerPoint
Experience with use of customer relationship management databases a (Salesforce.com) plus
Strong interpersonal skills and ability to excel in a team oriented atmosphere.
Capability and aptitude to gain product knowledge and learn technical terms used by customers in combination with Jive Software products.
College coursework - BA or BS preferred.
Sales or Customer Service experience preferred
Proven record of goal achievement.
Communicator: You possess strong communication skills and enjoy working with customers.
Team-Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.
Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
COMPENSATION AND BENEFITS
Jive has very competitive rewards programs – where your performance will drive your rewards – whether it is cash, equity awards (we provide new hire grants to every new Jiver), or professional development. Our global JiveWell program spans all of the countries where we operate. In the US, Jivers enjoy healthcare benefits, life insurance, short and long term disability, a 401(k) plan with a Jive match, a Wellness Reimbursement program, an innovative way for our Jivers to spend time away from the office called Jive FlexTime, and much more.
Jive is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age (if the individual is 18 years of age or older), veteran status, disability, or any other protected class. For more information, please click on the following link:http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
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