Genetic Counseling Assistant - Clinical Consultation Service
- San Francisco, CA
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.
Our team is expanding rapidly and we’re looking for people who are passionate about helping improve healthcare to join us.
Invitae is inviting applications from individuals with a background in human genetics and genomics to join our clinical team in providing remote support to clinicians and patients as part of our Clinical Consultation Services team. He/she is responsible first and foremost for providing an excellent customer service experience by being available to customers to answer clinical questions, talk through cases, make recommendations and provide clinically useful information. He/she also provides customer service to patients with questions about the test process or results. This position requires a willingness to learn, and a dedication to patient health. This is a unique opportunity to work closely with an experienced team of California-licensed laboratory directors, board-certified medical geneticists and genetic counselors, genomics scientists, bioinformaticians, and other professionals who aim to bring comprehensive diagnostic and preventive genetic testing to the world.
- Point person for client’s clinical inquiries (via phone and email)
- Review orders for clinical appropriateness
- Participate in or take leadership of particular operations and development projects as required
- Degree in genetics or a related field
- Strong written and verbal communication skills
- Excellent organizational and task management skills
- Experience in a CLIA diagnostic laboratory and familiarity with next-generation sequencing is beneficial
- Bilingual (Spanish) preferred
By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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