Billing - Appeals Specialist

1 month agoIrvine, CA

SCHEDULE:  Mon - Fri, traditional EST or PST hours.   

LOCATION:  Anywhere in the U.S.A.: This position is fully remote!   

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. 

Our team is expanding rapidly and we’re looking for people who are passionate about helping improve healthcare to join us. 

Invitae is expanding our Billing team in the Irvine area! This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.

We are seeking to add an Appeals Specialist to our team. The Appeal Specialist is responsible for all aspects of the insurance appeal process. The individual will be expected to provide appropriate support and feedback that ensures continued success in patient and insurance collections.

What you'll do:

  • Prepare appeals and responses to efficiently interact with insurance carriers to obtain payment
  • Maintain all Invitae processes and policies to file a high volume of insurance appeals
  • Identify issues and suggest potential improvements
  • Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers 
  • Participate in projects that extend beyond your day to day to stretch you to think outside the box

What you bring:

  • Be well-versed in the insurance appeal process
  • Ability to complete a high volume of successful appeal requests
  • Strong understanding of insurance billing
  • Exceptional attention to detail and organizational abilities
  • Outstanding phone communication skills
  • Have high energy, be a self-starter, great teammate and ready to roll up your sleeves to get things done
  • Be flexible and adaptable with a drive to go above and beyond
  • Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
  • Bachelor’s degree
  • 3+ years of healthcare billing experience
  • Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)

By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.  

Join us.

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.



Job ID: 1282142

Perks and Benefits

  • Financial And Retirement
    • 401(k) with company matching
    • company equity
    • performance bonus
    • relocation assistance
  • Health And Wellness
    • health insurance
    • dental insurance
    • vision insurance
    • life insurance
    • HSA account
    • FSA account
  • Office Life And Perks
    • flexible work hours
    • remote work opportunities
    • commuter benefits program
    • casual dress
    • pet-friendly office
    • happy hours
    • snacks
    • some meals provided
    • diversity and inclusion program
    • company outings
  • Professional Development
    • access to online courses
    • promote from within
    • learning and development stipend
    • lunch and learns
  • Vacation And Time Off
    • unlimited vacation
    • paid holidays
    • personal/sick days
    • maternity leave
    • paternity leave