Field Service Software System Test Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position 
Reporting to an engineering team lead, this role supports the development, prototyping, and maintenance of software tools for Intuitive product in the field. Key responsibilities include creating and improving requirements, test plans, and other documentation; collaborating with cross-functional teams; and proactively identifying opportunities for process and tool improvement. Success in this position will be achieved through deep collaboration with the development team as well as strong cross-functional collaboration, attention to detail in testing and documentation, and engagement with process and tool improvement.

What you'll do

• Assist software engineers with testing and documentation in the prototyping phase for applications that interact with our robot, service activities on the robot, and the data they generate.
• Assist in the testing and documentation of effective requirements and efficient test strategy for the service software applications and packages.
• Ensure that written requirements and test plans are complete and accurate.
• Explore new usages for internal tools and software and identify opportunities for consolidation and sources of instability.
• Identify opportunities for test automation and design new test cases.
• Collaborate with software engineers, system test engineers, and product service engineers to improve and sustain released software tools.

Qualifications

Required Skills and Experience 

• Experience with all aspects of the software development life cycle: Planning, Requirements, Design, Development, Testing, Deployment, Maintenance
• Experience with issue management tools
• Experience with lifecycle or requirements management tools
• Experience with Windows

Required Education and Training 

• Bachelor's degree in Computer Science or Engineering, Biomedical Engineering, or related field, or 5+ years industry experience in software or test engineering
• 3+ years of software or test engineering experience

Preferred Skills and Experience 

• Experience with Linux
• Experience with test automation tools (e.g. Jenkins)
• Experience with Python, C++, MATLAB, and/or QML

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Client-provided location(s): Durham, NC

Job ID: d34f41c3-fb20-455b-b08b-da078e1f58ad

Employment Type: OTHER

Posted: 2025-11-11T23:26:47