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Instacart

Software Engineer, SRE

San Francisco, CA

We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we've been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it's more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.

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Introducing Our Hybrid Working Model

As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.

OVERVIEW

The Site Reliability Engineering (SRE) team at Instacart helps other Engineering teams improve the reliability, security, resilience, and performance of the services they own. SREs use their expertise in how Instacart Infrastructure works to ensure other teams are getting maximum leverage from it. SRE also owns several of the processes (and related tooling) that contribute to reliability, including how we run incidents (and how we learn from them), how we make infrastructure changes safely, and how we ensure adequate capacity for future needs. SRE is a big part of our strategy of using software to solve infrastructure problems at scale.

SRE is a new team at Instacart - this is an opportunity to define, build, evangelize, and optimize our SRE practice!

ABOUT THE JOB
  • Participate in an on-call rotation to support critical Instacart services
  • Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production
  • Define standard practices and build tooling around incidents, postmortems, changes, and capacity and work with other Engineering teams to help them adopt these practices to improve their services
  • Work with other teams around Engineering to understand their systems and their challenges and identify how they can better leverage Instacart Infrastructure to improve the services they own

ABOUT YOU
  • You have 5+ years of experience in an SRE or Infrastructure Engineering role
  • You've supported services at scale in production
  • You have experience solving infrastructure problems with software
  • You have a big-picture perspective on systems and tools
  • You can collaborate with other Engineering teams to understand their systems and help to improve them
  • You have strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices

#LI-Remote

Job ID: Instacart-2245306
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Holiday Events
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Volunteer Time Off
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Company Equity
    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Instacart.

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