Instacart

Senior Technical Program Manager

3+ months agoRemote

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

As an experienced Technical Program Manager, you drive the future of our products, application and platform. Our team leads exciting technology changes and rapid implementation of innovative new ideas within the engineering organization and across the company. In this role, you will be responsible for the delivery of large-scale initiatives, implementing processes and coordination strategically to help teams perform at their best.

ABOUT THE JOB

  • Manage all aspects throughout a software development program -- including timeline, scope, technical requirements, and resource allocation -- and ensure on-time, high-quality delivery of a final product.
  • Work with engineering leadership to navigate through advancements in our platform and products. Build strong and collaborative cross-functional relationships and serve as the key interface to key functions, including business dev, legal, product and design.
  • Drive program definition by locking down high-level requirements and long-term goals from business and technical stakeholders, and translating those into detailed roadmaps in addition to tasks actionable by engineers.
  • Lead communication and action around technical risks, mitigation strategies, expectations, priorities and schedules for programs and roadmaps.
  • Proactive in driving process, accountability and productivity improvements across multiple teams and functions.

ABOUT YOU

Minimum Qualifications:

  • 5+ years of experience with program management in software development lifecycles as a TPM, engineering leader, product manager (technical domain) or related discipline.
  • Passion for program management, and an established track record of driving programs, having yourself created functional specs, release plans and roadmaps.
  • Excellent communication, leadership, organizational and interpersonal skills, with a proven ability to influence peers and managers, resolve conflict and build consensus while dealing with ambiguity.
  • Self-motivation, critical thinking, and adaptability; you balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions.
  • Willing and able to travel internationally based on job requirements.

Preferred qualifications:

  • BS degree in Computer Science / Engineering or relevant industry experience; Master's degree or PhD preferred.

#LI-Remote

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

Job ID: Instacart-1924630

Perks and Benefits

  • Health and Wellness
    • Fitness Subsidies
    • Wellness Program
    • Long-Term Disability
    • Short-Term Disability
    • Life Insurance
    • Vision Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Health Insurance
    • Mental Health Benefits
    • HSA
    • FSA
  • Parental Benefits and Childcare
    • Adoption Assistance Program
    • Fertility Benefits
    • Paid Family Leave
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
    • Work-From-Home Stipend
    • Home Office Stipend
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Commuter Benefits Program
    • Holiday Events
    • Company Outings
    • Some Meals Provided
    • Snacks
    • Happy Hours
    • Casual Dress
    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
  • Vacation and Time Off
    • Leave of Absence
    • Personal/Sick Days
    • Unlimited Vacation
    • Volunteer Time Off
  • Financial and Retirement
    • Relocation Assistance
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development
    • Leadership Training Program
    • Associate Training Program
    • Access to Online Courses
    • Shadowing Opportunities
    • Promote From Within
    • Learning and Development Stipend
  • Diversity and Inclusion
    • Female founded/led

Company Videos

Hear directly from employees about what it's like to work at Instacart.