Senior Technical Program Manager

    • San Francisco, CA

OVERVIEW

As an experienced Technical Program Manager, you drive the future of our products, application and platform. Our team leads exciting technology changes and rapid implementation of innovative new ideas within the engineering organization and across the company. In this role, you will be responsible for the delivery of large-scale initiatives, implementing processes and coordination strategically to help teams perform at their best.

ABOUT THE JOB

  • Manage all aspects throughout a software development program -- including timeline, scope, technical requirements, and resource allocation -- and ensure on-time, high-quality delivery of a final product.
  • Work with engineering leadership to navigate through advancements in our platform and products. Build strong and collaborative cross-functional relationships and serve as the key interface to key functions, including business dev, legal, product and design.
  • Drive program definition by locking down high-level requirements and long-term goals from business and technical stakeholders, and translating those into detailed roadmaps in addition to tasks actionable by engineers.
  • Lead communication and action around technical risks, mitigation strategies, expectations, priorities and schedules for programs and roadmaps.
  • Proactive in driving process, accountability and productivity improvements across multiple teams and functions.

ABOUT YOU
  • 4+ years of experience with program management in software development lifecycles as a TPM, engineering leader, product manager (technical domain) or related discipline.
  • BS degree in Computer Science / Engineering or relevant industry experience; Master's degree or PhD preferred.
  • Passion for program management, and an established track record of driving programs, having yourself created functional specs, release plans and roadmaps.
  • Excellent communication, leadership, organizational and interpersonal skills, with a proven ability to influence peers and managers, resolve conflict and build consensus while dealing with ambiguity.
  • Self-motivation, critical thinking, and adaptability; you balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions.
  • Willing and able to travel internationally based on job requirements.


ABOUT INSTACART

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart's same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 400 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

We believe that great people are the ingredients for success. We like to think that we are like a potluck-everyone brings something new, different and flavorful to the table. We believe that just as meals are best shared together, success is best shared together. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal: to create a world where everyone has access to the food they love and more time to enjoy it together. If this resonates with you, then Instacart just might be the place for you.


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