Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Instacart

Senior Billing Operations Associate

San Francisco, CA

OVERVIEW

We are looking for a dynamic individual who can be successful in both day-to-day processing and ad-hoc analysis/discovery activities to join our growing team. This position requires strong communication skills and the ability to work effectively both with internal stakeholders as well as be the first line of contact with our customers.

ABOUT THE JOB

  • Generate and process B2B customer invoices.
  • Review new and existing contracts and determine invoicing needs specific to each B2B customer.
  • Respond to B2B customers regarding billing inquiries, disputes, etc.
  • Partner with our Business Development team to research and respond to customer billing inquiries.
  • Assist with financial audits and other ad-hoc accounting projects as needed.
  • Assist with SOX compliance preparation.
  • Learn to utilize SalesForce, Oracle, Tableau, G-Suite, and Zendesk etc.

Want more jobs like this?

Get jobs in San Francisco, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

ABOUT YOU
  • 2-3 years of professional experience with a focus in Quote to Cash operations
  • Experienced in SOX compliance preparation.
  • BA/BS in Finance or Accounting preferred
  • Strong Excel skills required
  • Detail-oriented, with strong financial knowledge
  • Excellent written and verbal skills required with a focus on customer support

Job ID: Instacart-2417155
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Holiday Events
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Volunteer Time Off
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Company Equity
    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Instacart.

This job is no longer available.

Search all jobs