Sales Engineer
- Toronto, Canada
OVERVIEW
As a Sales Engineer at Instacart, you will be a key member of the team selling our unique combination of products and services directly to the largest retailers in North America. You will lead consultative , technical-focused discussions with external and internal audiences in support of new partnerships, implementations and integrations. The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Instacart's technical capabilities to successfully support your day-to-day responsibilities.
ABOUT THE JOB
- Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
- Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience
- Gain a deep understand of the ever-changing Instacart eco-system to successfully provide consultative services to partners and business stakeholders
- Continually build technical knowledge and capabilities by interfacing with Instacart's product and engineering teams as you will represent both to customers and business teams
- Provide technical leadership for partners on implementation strategy and initial scoping of new integrations
- Work directly with Solutions Delivery team to ensure smooth handoff of implementation scope and plans to ensure successful implementations
- Learn internal processes and requirements to ensure these are accounted for during early stages of scoping
- Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams to ensure we are building the right products for the market
- Create and maintain technical sales material to scale sales process
- Manage multiple work streams across multiple customers
ABOUT YOU
- Strong experiences selling API products and solutioning/scoping integrations into client's unique e-commerce environments
- Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive-level contacts to Implementation Engineers
- 3+ years of previous working experience in a similar role
- Experience collaborating closely with cross functional teams across Business Development, Engineering and Product
- Excellent communication skills with the ability to balance complex technical concepts with business values
- Bachelor degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience
- Some travel required
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