Director of Engineering, Fulfillment Marketplace

3 weeks agoSan Francisco, CA

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.



The Fulfillment Marketplace system sits at the core of Instacart. We build industry leading technology to power a balanced, sustainable and resilient marketplace that efficiently meets customer demand, incentivizes shoppers, and offers a widening range of high quality services.

As Director of Engineering, your team will own engineering scoping and execution of all aspects of all the products we build to help make Instacart help service a success.


The Instacart Marketplace team builds foundations that power Instacart's services. Together we give people instant access to local retailers and goods, enabling new ways for customers to do their weekly grocery run and serve more spontaneous needs throughout the week. The full team has a couple sub-pillars: Delivery Logistics & Shopper Pay, Consumer-facing products including service options & consumer fees, Incentives and Paid Marketing.


  • You will manage a full-stack engineering team with managers and lead the development of systems, models, product features and infrastructure.
  • You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software.
  • You will provide hands-on technical management and guidance, and ultimately be responsible for the health of the systems your team builds.
  • You will participate in interviewing, hiring decisions, on-boarding, and mentoring of new engineers with the goal of quickly making them productive members of your team.
  • You will help team members grow as technical contributors and members of Instacart community
  • You will develop a team culture of curiosity, impact, ownership that reinforces the core values of Instacart!



  • 12+ years of technical industry experience
  • 5+ years experience managing software engineering teams
  • BS or MS in Computer Science, Engineering, or a related technical discipline or equivalent experience
  • Demonstrated experience recruiting, building, structuring, leading technical organizations, including performance management


  • An inspirational and effective leader in a fast-paced environment with the ability to be highly adaptive.
  • The ability to balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions
  • Experience with full-stack software development
  • Strong analytical skills and an even stronger sense of ownership

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

Client-provided location(s): San Francisco, CA, USA
Job ID: Instacart-2957206

Perks and Benefits

  • Professional Development
    • Associate Training Program
    • Access to Online Courses
    • Shadowing Opportunities
    • Promote From Within
    • Learning and Development Stipend
    • Leadership Training Program
  • Vacation and Time Off
    • Leave of Absence
    • Personal/Sick Days
    • Unlimited Vacation
    • Volunteer Time Off
    • Paid Family Leave
  • Office Life and Perks
    • Commuter Benefits Program
    • Remote Work Opportunities
    • Flexible Work Hours
    • Work-From-Home Stipend
    • Holiday Events
    • Employee Resource Groups (ERG)
    • Company Outings
    • Some Meals Provided
    • Snacks
    • Happy Hours
    • Casual Dress
    • Hybrid Work Opportunities
    • Home Office Stipend
    • Diversity, Equity, and Inclusion Program
  • Health and Wellness
    • Fitness Subsidies
    • Wellness Program
    • Long-Term Disability
    • Short-Term Disability
    • Life Insurance
    • Vision Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Health Insurance
    • Adoption Assistance Program
    • HSA
    • Mental Health Benefits
    • Fertility Benefits
    • FSA
  • Financial and Retirement
    • Relocation Assistance
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)

Company Videos

Hear directly from employees about what it's like to work at Instacart.