Production Control Analyst

The Production Control Analyst is responsible for handling day-to-day activities supporting the InsPro Enterprise Production Control and corporate batch cycle environment. Primary responsibilities also include addressing service requests in a timely manner and working closely with the other Technical Support team members and improving upon the current processes.

• Performing setup and ongoing management of the various production and non-production batch cycles
• Tending to batch cycle failures and issues in a timely manner
• Development and maintenance of the deployment/migration process to ensure seamless code migrations to customer environments
• Improve and maintain a validation process to ensure that the intended objectives are met and tested within the scope of deployment
• Development and maintenance of batch scripting and associated processes in support of customer batch cycles
• Create necessary scripts and documentation to build, administer, and support release upgrades and code deployments for all environments
• Work with applications developers and other support staff to troubleshoot issues and implement changes
• Work with Systems Administrators to support customer changes and deployments to new and existing environments
• Create and distribute documentation required for support staff to monitor and troubleshoot release upgrades, code deployments, and related issues.
• Participate in on-call support rotation

• Bachelor’s Degree in related field of study or equivalent work experience
• Advanced knowledge of DOS Batch Scripting
• Advanced knowledge of Job Scheduling concepts
• At least 3 years of relevant Systems Management experience
• Strong written and verbal communication skills
• Strong project management skills

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