Manufacturing Shift Supervisor


This position effectively and in a suitable manner supervises, coordinates and oversees day-to-day activities, through self or subordinate personnel, the activities of production by utilizing knowledge of production, process and methods, equipment capabilities and human resources. Ability to fill in for any positions that report to him or her.

Essential Function/Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential functions/duties satisfactorily. Other duties/functions may be added or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Utilize leadership skills to initiate or suggest plans to motivate workers to achieve work goals.
  • Provides leadership that fosters teamwork while coordinating activities of daily operations, production efficiency, and performance of his or her shift.
Measurements of Success
  • Through proper utilization of the available resources, ensures that the goals established for "measurements of success" meet or exceed expectation.
  • Listed are examples of the measurements for success that are used.
  • Accident rate and safe work practices
  • Product Safety and Product Defense enforcement
  • Quality Returns and Standards
  • Attendance rate/ Turnover rate
  • Scrap rate
  • Downtime rate
  • Machine utilizations
  • Machine efficiency
  • Budget conformance
Supervisory Responsibilities

Directly supervises Production Lead, Operator, Utility, Grinder, Packers, and indirectly supervises Electro-Mechanical Technicians, Set-Up Mechanics, Warehouse Operators and QA Inspectors on individual shift. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.

In an unbiased and consistent manner, follows company policy and procedures, resolves worker complaints or if unable to settle submits issues to Manufacturing Manager, Plant Manager, or Human Resources for action.

Communicates company policies and procedures to workers and enforces company policies in a fair and consistent manner and when corrective action is required, ensures that it is properly documented in an approved format.

Conducts and ensures that new or transferred employees receive department orientation and are properly trained to properly perform assigned duties.
  • Accurately and timely and in an unbiased nature completes performance evaluations that correctly reflect the employees' contribution.
  • Responsible for all training for operational employees. Ensure all employees are trained to company training requirements and complete regular training assessments that promote a continuous improvement environment.
  • Responsible for ensuring Product Safety and Quality per standards of the SQF (Safe Quality Food) 2000 Code.

Administration Accurately, timely and in accordance with Company procedures prepares, inputs, and processes various reports, paperwork or other administrative duties assigned. The following are examples of the types one might be responsible for:• Personnel records such as attendance, payroll, vacations, corrective action, and performance appraisals. • Prepare daily shift report.• Thoroughly investigate and prepares first report of injury or incident reports. Works with Plant Safety personnel to put preventative measures in place. • Prepares or provides information used in the "measurements of success".

• Compliance with appropriate governmental regulatory requirements

• Will be required to become proficient with shop floor computer systems such as The Manufacturing Manager (TMM) and Machine Data Transducer (MDT).

Planning and Organizing

• Plans and organizes work effectively.

• Identifies available resources required to complete projects.

• Sets appropriate deadlines and checkpoints and meets them.

• Develops both short and long-term plans.

• Coordinates shift activities by organizing, planning and prioritizing to ensure that production and quality of the products meet customer specifications.

Organizes and coordinates activities of production workers.
  • Establish priorities and sequence for manufacturing product.
  • Makes good judgments about time allocation and resources required.

  • Presents ideas effectively in formal and informal situations.
  • Conveys thoughts clearly and concisely.
  • Listens well and asks appropriate questions.
  • Communicates well in writing.
  • Reviews letters, memos and reports to ensure accuracy.
  • Keeps supervisor and co-workers informed.
  • Communication of new information such as polices or procedures, changes or reinforcing previous communication to ensure that all levels are properly aware of what needs to be done.
  • Reviews production schedule in order to plan shift operations and communicates them with the appropriate personnel.
Accurately communicates shift change information for day-to-day activities

Product Safety and Quality

• Follows Product Safety and Quality standards

• Follows FDA GMP's in regards to food contact packaging as it pertains to the employee

  • Practices safe work habits and follows general safety procedures such as proper lifting and bending, ergonomics, proper use of equipment and use of personal protection equipment (PPE)
  • Practices good housekeeping including clutter-free work area and general cleaning; follows FDA product safety standards, follows IPC product defense standards and complies with all SQF requirements
  • Ensures lockout procedures are followed any time the equipment is being cleaned or maintained

Core Competencies

  1. Drive For Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  2. Intellectual Horsepower -Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.
  3. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
  4. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
  5. Developing Direct Reports -Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
  6. Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  7. Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
  8. Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
  9. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.
  10. Six Sigma - Green Belt. Is able to define a problem, improvement opportunity, or requirements. Measure process performance. Analyze processes to determine root causes of variation, defects, or poor performance. Improve process performance by addressing root causes. Control the improved process and future performance.

The list below represents the knowledge, skill, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Education and/or Experience - The ideal candidate will have B.S. or I.E. degree in related field with a minimum of five years management experience, or equivalent combination of education and experience. Must be able to supervise, work independently and keep abreast of all mechanical needs on the production floor.
  2. Language Ability to read and write English in order to interpret documents such as safety rules, operating and maintenance instructions, and technical manuals. Will write routine reports and correspondence. Must be able to speak effectively and talk with employees.
  3. Biligual Spanish/English
  4. Math Be proficient in addition, subtraction, multiplication, and division and to calculate decimals and fractions. Understand and work with metric system and basic measurement instruments. Statistical knowledge and background in Statistical Process Control (SPC) a plus.
  5. Reasoning Ability to apply understanding to carry out detailed instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a variety of situations.
  6. Computer Skills Advance basis to intermediate level computer skills with respect to Microsoft Word, Microsoft Excel, E-mail and the Internet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. In a 12-hour shift while performing this job, the employee may sit, stand or walk.
  2. Physical activities include lifting, reaching, pushing, pulling, bending and twisting.
  3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. While performing the duties of this job, the employee frequently works near moving mechanical parts.
  2. The noise level in the work environment is usually loud.
  3. The employee is occasionally exposed to fumes or airborne particles and risk of static electrical shock.
  4. Constant care is required in operating equipment or performing duties to prevent injury to self or others. An accident, should it occur, may result in injuries in minor injuries such as cuts, abrasions, burns or bruises or a partially incapacitating nature such as back strain, fracture, or bruising.

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