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Infosys

Deskside Support Administrator

7 days ago• Brentwood, TN

Infosys is seeking for a Deskside Support Administrator with interpersonal and technical skills to handle the end user IT support. The candidate will support End users with Software/Hardware, Windows 10/11 Operating System, Microsoft office and Application installation & troubleshooting. Must have the right attitude and customer centric approach. The candidate will also assist in the development of guidelines and procedures for modern workplace management and user experience

Required Skills:
• Candidate must be located within commuting distance or willing to relocate to Brentwood, TN. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• At least 2 years of experience in EUC Support (End User Compute - Deskside Support).

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• Hands and Feet support for end users to maintain their laptops, desktops, printers and other peripherals.
• Imaging of laptops, installing applications based on requests.
• Life cycle management of end user computing assets in Client office.
• Setting up conference rooms, supporting conferences from IT. perspective, troubleshooting Teams conferences, Cameras, projectors and other devices.
• Work with Vendors for warranty repairs of equipment etc.
• Maintain and renew inventory of spares.
• Provide executive support for client.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Skills:
• Analytical and Communication skills
• Planning and Co-ordination skills
• Good customer handling skill and prior experience in Concierge (VIP Users) support.
• SCCM client end installation & troubleshooting knowledge.
• Basic knowledge of Networking and Active Directory.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

  • Medical/Dental/Vision/Life Insurance.
  • Long-term/Short-term Disability.
  • Health and Dependent Care Reimbursement Accounts.
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays plus Paid Time Off.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Brentwood, TN
Job ID: Infosys-141192BR
Employment Type: OTHER
Posted: 2025-11-07T18:38:33

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability

  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare

  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program

    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical

    • Financial and Retirement

      • 401(K)
      • Relocation Assistance

    • Professional Development

      • Learning and Development Stipend

    • Diversity and Inclusion

      • Employee Resource Groups (ERG)