Food and Fiber Coordinator

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil.  www.indigoag.com

The role of Food and Fiber Coordinator will be responsible for processing Indigo Contracts while achieving approval process deadlines, ensuring all signatures are done properly and all contract documents are complete. This individual will serve as a point of contact for contractual questions and recommendations and will have a thorough understanding of contract requirements. This individual must have an outstanding attention to detail, the ability to work in a fast-paced environment, and an elevated level of dedication.

 

Responsibilities:

  • Successfully and efficiently process buyer contracts
  • Achieve an exceptional customer satisfaction rating for contracting/paper processes
  • Demonstrate a thorough knowledge and understanding of contracts and contract requirements to ensure efficiency and effectiveness
  • Suggest process improvements on a regular basis to speed execution
  • Retrieve and maintain account credit records for Model and Direct Customers
  • Work with Finance and Order Management Manager to retrieve credit scores and credit recommendations
  • Provide sales support to Key Account Managers
  • Assist with DocuSign & SharePoint
  • Contact customers with contract questions or revisions
  • Complete requests for Supporting Contract Docs
  • Various other requests that relate to contract processing
  • Understand and embody our mission & core values

 

Competencies:

  • Able to think on their feet to figure out next steps
  • High sense of urgency
  • Passionate about Indigo’s mission and core values
  • Able to work in fast-paced environment
  • Organized
  • Process-oriented
  • Detail oriented
  • Strong phone skills; able to get on the phone with buyers to chase down and solve outstanding issues
  • Able to solve problems quickly
  • Excellent communication skills
  • High aptitude for self-auditing work
  • Calm under pressure
  • Able to communicate with Indigo BAMs for contract validation and accuracy

 

Qualifications:

  • 2-5 years’ experience reviewing legal or financial documents and processing contracts or applications
  • Experience in a “back office” environment preferred
  • Comfortable and fast with computer systems/tools
  • Familiar with working routinely under and referring to SOPs and Workflows
  • Experience with SharePoint or other shared drives helpful
  • Familiarity with DocuSign 

Meet Some of Indigo's Employees

Katie C.

Head of People

Katie is helping to strategically build an organization that offers a whole new kind of Human Resources—a place where employees can be honest and understood.

Jeremy C.

VP, Software Product Management

Jeremy focuses his energy on finding sustainable farming solutions that can bring consumers better food and help growers run sustainable businesses.


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