Commercial Settlement Specialist

    • Memphis, TN

Commercial Settlement Specialist

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Buenos Aires, Argentina, and São Paulo, Brazil.

The role of a Commercial Settlement Specialist is to be an excellent communicator, detail oriented, ability to work cross functionally and deliver accuracy and efficiency in managing the workload. The Commercial Settlement Specialist will work closely with the Commercial Department as well as Global Business Services to provide the highest quality of customer service from within. In order to achieve expedient and accurate grower payments, the Commercial Settlement Specialist must be willing and able to utilize the tools such as Kuebix, Oracle, ABBY Software Solutions and Microsoft Excel as well as navigate Salesforce to understand future and current workloads.

Outcomes & Responsibilities:

  • Capture and enter data into systems for all scale tickets and settlement statements daily
  •  Accurately enter the high volume of data from multiple different sources
  • Gather missing information needed to complete data entry requirements
  • Communicate with financial professionals from multiple locations
  • Track data independently for future follow up
  • Assist with data reconciliation ensuring that account records are complete and up to date
  • Provide reporting as required by Global Business Services or other departments
  • Serve as point of contact between multiple functions of the Indigo organization, and closes feedback loops as needed
  • Resolve all issues professionally and in a timely manner via phone, email, or text


  • Strong people skills with service mindset
  • Excellent verbal and written communication skills
  • Competent multi-tasker, with the ability to act quickly and make decisions in a changing environment
  • Adept at building relationships and working with cross-functional teams
  • Curious and inquisitive about a wide variety of subjects
  • Ability to operate well in ambiguous situations
  • Comfortable navigating ERP and CRM Systems
  • Proficient in Microsoft Office Suite-Excel
  • Highly organized
  • Skilled problem solver
  • Ability to work independently
  • Ability to work under pressure
  • Ability to independently solve problems


  • Minimum 3-5 years of finance experience preferred
  • Bachelor’s degree or equivalent
  • Experience in the agricultural industry preferred/but not required
  • Some technical experience, or familiarity with CRM/ERP systems
  • Salesforce experience preferred/not required
  • Kuebix experience preferred/not required
  • Excellent Microsoft Excel skills

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