Senior Operations Engineer

We rely on our Operations Engineering team to build tools in key areas such as server provisioning, continuous integration/deployment, monitoring, and container orchestration. We’re looking for a Senior Operations Engineer to join IX and help us continue to refine and bolster our Ops tool set and DevOps approach. While Ops is a defined team, we very much believe that DevOps is a way of thinking and we are looking for candidates who can seamlessly work with other Engineering teams to bring complex and challenging projects to fruition. 

In a Senior role like this, experience in high-availability production systems is an absolute asset - when things do go awry, you understand the criticality of these issues and can operate under pressure and strict deadlines to provide a fix. We’ve gathered exceptional talent on this team and your ability to offer both guidance and technical expertise to enable the development of fellow team members is a huge plus.   

Here’s what we want: 

Technical: A strong foundation in development operations and experience in what it’s like to solve complex problems and build solutions for things like CI/CD, real-time monitoring, production issues, etc.

Communication: It’s absolutely essential that you can relay information and ideas effectively both within and across different teams. While we place a huge premium on technical skill, we vet just as hard on your ability to work with other people

Adaptable: We need someone who has been involved in a 24/7 operation. You will rotate on-call and be responsible for ensuring a swift response to any and all production system problems at all hours. 

Here’s what you’ll be doing: 

  • Utilize your understanding of DevOps methodologies and design patterns to positively impact the development, deployment, and introspection processes
  • Seize upon your experience and knowledge to help guide and mentor other team members
  • Use scripting tools like Python, Bash, and Perl to create automation tools
  • Build on your basic Ops tool kit including tech like Ansible, GitLab, Jenkins, Vagrant, Docker, Kafka, Elasticsearch, InfluxDB, and Grafana
  • Working with Big Data tools including Hadoop, HDFS, and HBase

Why you’ll love working here: 

  • Work out of our Engineering HQ in midtown Toronto
  • Open concept office designed to facilitate communication and collaboration
  • Lunch catered in daily
  • Flexible hours and relaxed dress code
  • Annual celebrations (Summer BBQ, Holiday Party, All Hands, Hack Days) and milestone outings
  • Full healthcare benefits, paid vacation, unlimited sick days, 5% RRSP matching, discounted gym memberships and more

EQUAL EMPLOYMENT OPPORTUNITY Index Exchange is an equal opportunity employer who recognizes the value of every individual in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. Index Exchange believes equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIES Index Exchange is committed to working with and providing reasonable accommodation to individuals with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Index Exchange* will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If you would like to request a reasonable accommodation, please email IX.AllHumanResources@indexexchange.com or call 416.785.5908 ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).


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