Senior Associate, Partner Operations

Index Exchange is looking for a Senior Associate, Partner Operations to join our Dusseldorf based team. In this role you will work with internal IX teams (Sales Engineering, Publisher Development, and Exchange/Data Analysts) and external clients to drive effective and seamless integrations. We have ambitious growth plans for France and this role will be an integral part of ensuring effective onboarding of new publisher and optimizations of existing accounts. Experience in Ad Tech and knowledge of the IX offering is a huge plus.  

Here’s what we want:

Leader: For this role we need strong, decisive, self starters who love learning new things in the pursuit of solving challenging problems

Knowledgeable: In depth knowledge of our products and tool-set will be a core requirement, while acting as an integral resource for questions, issues and requests

Collaborative: You’ll need to work cross-functionally with other to implement operational strategies, create and document new on-boarding processes to help improve the client experience

Here’s what you’ll be doing:

  • Coordinate IX and partner integrations and manage multiple support systems through the integration process (e.g. Salesforce, JIRA etc.) while monitoring integration health
  • Use HTML and Javascript to troubleshoot, track, and resolve publisher integration issues
  • Participate in regular knowledge share sessions to share and learn new strategies for optimizing and enhancing the publisher on-boarding process
  • Constantly question the nature of your tasks and develop and improve basic programming skills to improve operational efficiency

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunity. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you.

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

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