IGS Home Warranty Intern
Job Summary

This is a paid internship and the perfect opportunity for you to expand and develop real world experience in the IGS Home Industry.

During your summer at IGS you will work as a part of IGS Home on one or more projects focused on creating a better experience for our customers. This scope will require you to contact and interact with customers via phone, email, and potentially in-person meeting, with the goal of building a relationship and ultimately getting them to remain a part of the IGS family.

As part of the team, you will accomplish the following:

• Support the IGS Home objectives, specifically as it pertains to the customer relationship
• Analyze data from internal tracker to understand trends and/or commonalities based on demographics, locations and claims
• Create action plan and reach out to customers who have never responded, expired, and attempting to renew.
• Develop relationships with customers by providing exceptional customer experiences and making sure their needs are met with our products.
• Demonstrate your creativity by reevaluating our tracking list for potential improvements.
• Involvement in community and intern events.

• A great deal about the Energy and Home Warranty industries
• Ways to expand your Microsoft Excel skills
• Data Analytics
• Sales techniques including pitch, delivery and close
• How to build and maintain long-lasting customer relationships

• Dynamic personality and drive to succeed
• Time management skills
• Proficient written and oral communication skills
• Willingness to roll up your sleeves in a collaborative team environment

• Actively enrolled in college. Open to all majors and class levels.