Account Manager Web Personalization ( German Speaking )

JOIN A YOUNG DYNAMIC TEAM INSIDE A BIG COMPANY

 

IgnitionOne is a digital marketing technology company that provides world-class proprietary technology and expert services to improve digital marketing performance.

IgnitionOne is a digital marketing technology company that provides world-class proprietary technology and expert services to improve digital marketing performance.

IgnitionOne Brussels has a fun, young team of diverse nationalities. For that reason most people speak English amongst each other, except those of course that have the same mother tongue. It is a dynamic, open-minded team, and there's often something happening in the office, whether it's a table football tournament, pizza lunch together, an office BBQ or just some music on, there's always a comfortable sphere.

Globally, IgnitionOne has over 450 employees in 15 global offices in 10 countries. It is a company with a history of industry firsts and encourages innovation extensively.

Are you someone that is eager to learn, hungry for challenges and strong at problem solving? Then you probably are the person we are looking for.

KEY TASKS

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Organize workflow with development team: ticket creation, process follow up + planning Internal testing.
  • Coordinate the resolution of high severity requests or issue escalations as needed.
  • Monitor and track key account metrics per client (mapping rate, show rate, fill-in rate, cost per lead) and initiate corrective measures if need.
  • Scope & convert internal briefing as prepared by the Account Management team into product requirements document for development teams.
  • Briefing of development team through JIRA-platform and face-to-face sessions
  • Act as escalation point for development team.
  • Oversee and perform end-to-end test (deliverable: pre-filled UAT document).
  • Ensure bundling and application of cross market learnings.
  • Document relevant information for future reference (notably Confluence).
  • Participates at strategic meetings and periodic management. 

 

YOU SHOULD BRING

  • Fluency in German and English
  • 1 – 2 years of experience in digital marketing or IT sector.
  • Proven project management or other relevant experience.
  • Minimum bachelor degree in marketing/communication or IT related experience
  • Excellent communication/presentation skills with attention to detail
  • Profound knowledge of Microsoft Office applications
  • Digital native / interested in technology
  • Familiar with internet marketing terminology and latest trends
  • Analytical skills – analyzing performance & make conclusions
  • Able to handle stress and meet deadlines
  • Flexible & multi-tasking

BONUS SKILL SET

  • Experience in a web/marketing agency
  • Experience with reporting tools (Google Analytics, Adobe Analytics)
  • Experience with project management/scrum
  • Knowledge of behavioral targeting
  • Knowledge of CRM integrations (Siebel, Salesforce, Lead Management Systems)
  • Knowledge of User Experience
  • Knowledge of MSSQL
  • Photoshop/Illustrator skills

 

WE GIVE IN RETURN

  • A job with room for initiative and creative thinking
  • A friendly, light and colorful workspace
  • A competitive salary
  • Meal vouchers
  • 25 days vacation
  • Flexible hours
  • Yearly performance bonus
  • Kicker table with organized games & tournaments
  • Free coffee & fruits at the office
  • An orange bike for transport between train station & office, if using public transport
  • A well-deserved cold drink during happy hours

Meet Some of IgnitionOne's Employees

Rez H.

Senior Software Engineer

As a Senior Software Engineer, Rez handles some of the development work on the software that clients use to manage their ad campaigns on our site.

Danielle M.

Media Director

Danielle takes the perspective of the end user to help create and develop new approaches to digital media that resonate with new and existing IgnitionOne consumers.


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