Workers' Compensation Claims Administrative Assistant
As an Administrative Assistant in ICW Group’s Claims department, you are an important part of our team! You are professional, personable and love being part of a team, but also take great pride in your ability to be task-oriented and getting the job done independently! Using your impeccable attention to detail, you are able to multitask and effectively manage your day to tackle your daily tasks including:
- Perform administrative support associated with business operations including sending eCards to new customers, running reports, data/record collection and following up on critical tasks.
- Receive and screen visitors and telephone calls then notifies appropriate personnel.
- Open, sort, prioritize and distribute mail.
- Respond to general inquiries concerning area activities in accordance with established policies and procedures.
- Arranges meetings and conferences, schedules appointments and completes travel or conference arrangements including maintaining personal calendar for assigned personnel.
- May create, maintain, and update various information databases.
- Collects and verifies data, and prepares and updates recurring and routine reports.
- Refers problems to management for resolution.
- Establishes and maintains record keeping and filing systems.
- Classifies, sorts and files correspondence, records and other documents.
- High school diploma or GED required.
- Our ideal candidate will possess experience in a corporate work environment in an administrative or clerical role.
- Intermediate Excel, Word and Outlook (MS Office application) experience necessary.
- Strong customer service, organizational skills and phone acumen required.
- Keen attention to detail as well as basic math skills.
- Ability to comprehend written and verbal instructions and ask clarifying questions to ensure understanding.
- Ability to effectively present information to coworkers and supervisors on a one-on-one basis.
This role is entry-level in nature, but key to the success of our department. Are you looking for a great opportunity to launch your corporate career? Are you seeking a fun, goal-oriented team to join? Then we look forward to hearing from you at the ICW Group!
Bachelors or better.
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