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Director of Billing, Credit, & Collections

3+ months agoDenver, CO

CO Salary Range: USD 140,000.00 - 180,000.00 per year

Ibotta is seeking a Director of Billing, Credit, and Collections to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Reporting to the Controller, the Director of Billing, Credit and Collections will be responsible for overseeing and developing the overall strategy for the billing, credit, and collections department, which includes optimizing cash flow, minimizing bad debt, and maximizing collections.

This position is located in Denver, Colorado as a hybrid position, requiring 2 days in office. Preferred in-office hybrid days are Tuesday and Thursday. Candidates must live in the United States.

What you will be doing:

  • Manage all aspects of the billing, credit, and collections department
  • Provide coaching, guidance, and monitoring to ensure the billing, credit, and collections team is meeting performance targets and organizational objectives for key results
  • Develop and implement strategies for managing customer accounts and resolving payment issues
  • Drive the organization's cash collections, billing accuracy and working capital responsibilities
  • Analyze billing and payment data to identify trends, patterns, and areas for focus and improvement
  • Design, compile, analyze, and provide monthly analytics for reporting to leadership and strategic decision making
  • Work cross-functionally with other teams such as corporate accounting, finance, sales, and customer service to ensure timely and accurate billing and collections processes
  • Develop and maintain policies and procedures related to billing, credit, and collections
  • Ensure compliance with all applicable laws and regulations related to billing and collections
  • Prepare and/or review documentation for annual audit requests and support month-end accounting close
  • Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

What we are looking for:

  • 10+ years of overall in billing, credit, or collections experience, including a minimum of 5 years in a leadership role
  • Bachelor's Degree required, Degree in finance, accounting, business administration, or a related field strongly preferred
  • Technical Skills: Billing and Collections software and systems
  • Ability to develop and implement strategies that drive performance and improve efficiency
  • Strong communication skills and a demonstrated ability to effectively communicate with staff across all levels, functions, and external constituencies.

About Us:

Built in Denver, CO, Ibotta, Inc. ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we've delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.'s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

Additional Details:

  • This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity.
  • Base compensation range: $140,000 - $180,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Total compensation for this role also includes a variable component in addition to base salary.
  • Ibotta is an Equal Opportunity Employer. Ibotta's employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.


Client-provided location(s): Denver, CO, USA
Job ID: Ibotta-R-100797